I have already told my friends about your service., and how easy all your team made the whole experience. Everyone seemed like we were old friends.

We replaced a 1978 styrene sunk in bathtub in our master bath and the bathroom window. Our new walk-in shower is quality crafted and modern. It is a gorgeous update!

The technicians did an incredible job! They were very competent, willing to explain things and friendly. I would hire them again.

Very professional workers. Very thorough and polite.

From the consult to the install everything was professional and smooth

The two guys from Mad City were wonderful. Very polite and they did a fantastic job. I just love my new shower. it is beautiful...

Very professional. No surprises. There was a small problem with the floor and they corrected it very promptly. The installers are excellent and respectful.

Very fast and looks real good.

To summarize-the shower purchase was a perfect buying experience!

It seldom comes up in conversation, so the likelihood of recommending things is seldom discussed. But if asked I would say the workers did an excellent job.

I would easily recommend MadCity except for the highly pressured sales presentation .

I think their quality has gone downhill, I am sorry to say.

Dave was prompt, courteous, and professional. What more could you ask for!!

I would recommend everyone to obtain quotes before buying from anyone. I was told by others that Mad City is much higher priced than other reputable possibilities.

After spending the last few years contacting local contractors for various house projects, we turned to Mad City Bath who we knew had been out to our community on a few jobs.

They arrived at the appointment time and were very thorough in all communication. Ryan was our sales representative and was professional, courteous and relatable. He gained our trust by answering all of our questions and concerns. Once the contract was signed he took time to answer a color selection question that I was not clear on, and called us after a busy day to make sure we were 100% happy with our choices.

The work was started in the timeframe that Ryan had explained. The window installer was pleasant and did a good job. A day later the tub installation was completed in a day. The materials and craftsmanship did not disappoint.

Installers were very knowledgeable, courteous, and professional.

The salesperson was very knowledgeable and helped us decide on how to complete the project. It was nice to have financing options available to make it easier to plan out a project for an expensive window and patio door. The install team was very nice and did a good job, leaving the area clean. The windows function and look great. My only complaint is that the trim and bay window sills aren't painted. I asked the crew and they said it wasn't what they did and I'd have to do it myself. It really should be part of the process when homeowners think they are purchasing a complete install, only to have to do extra work themselves.

I can't give any higher than 8 because of the high cost of your products and services

It was sold as an almost maintenance free product, it was a bit of a stretch.

Great products and we loved working with the installation team!

They were great!

A life-time warranty that is transferable to the next owner? There's really no other deal that beats it, especially when considering the quality of the windows, sliding-glass patio doors and their installation.

The guys that installed our beautiful bath redo, forgot to glue the pipes, so when I used my shower it flooded my downstairs bathroom, it came through the vent and ceiling and went into my family room soaking my 2 year old carpet. Now they have to come back and put a ceiling in my bathroom. Not very happy!!

Very friendly and courteous and a hard worker

The entire process was easy to complete, from sales through installation. We are very satisfied with the end product and would recommend to friends looking to replace windows.