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GuildQuality surveys
Customer satisfaction
Of 20 customers surveyed, 15 respondedReviews 15
- All feedback
- 5 Star
- 4 Star
- 3 Star
- 2 Star
- 1 Star
Recent reviews
Ruth N.
Joey was absolutely the best ~~ personable, professional ~~ will recommend him to install any referrals that I recommend!! Very happy with installation & service.
Kathy H.
The sales & installation was a positive experience.
Debbie A.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I am most satisfied with the sales representative.
Recognized Excellence
Recognized Excellence - I would like to recognize Jack.
R.V.S.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - The service and everything was neat and perfect, and it's a small unit, much smaller than the one we had before which I am very happy about.
Recognized Excellence
Recognized Excellence - I would like to recognize Brad Van Sickle.
Greg J.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - It was an easy install and it's done.
Don B.
It's a very efficient system that uses no electricity, so very good in emergencies!
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - The feel of the water after the system was installed was much better than without the water softener.
Norman R.
Additional comments
Use Comments
Use Comments - I am very satisfied with the unit and could not be more happy with it.
Areas For Improvement
Areas For Improvement - They did not fall short of my expectations.
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the ease of the operation.
Recognized Excellence
Recognized Excellence - I would like to recognize Jack the salesman. He did a good job.
James R.
Additional comments
Areas For Improvement
Areas For Improvement - nothing
Areas Of Satisfaction
Areas Of Satisfaction - clean drinking water
Recognized Excellence
Recognized Excellence - Salesperson
Lou L.
The system is expensive but uses less salt than I anticipated. It has been working very well. Never a moment without soft water
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Service tech attention to detail
Recognized Excellence
Recognized Excellence - Jack the sales guy!
Customer in Tucson, AZ
Recognized Excellence
Recognized Excellence - Jack Eversole sold me the system and has been very good about following up with me and making service visits are completed. He had the right kind of customer focus the rest of the AZ business could learn from.
Tom C.
Kinetico was very professional at all times. Installation was done as scheduled. The technician explained the operation and maintenance of the system thoroughly. Coffee and drinking water taste great. No more buying bottled water.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Personnel were professional and cared about the customer.
Recognized Excellence
Recognized Excellence - Jack did a great job throughout the process.
Bob Q.
Nancy R.
Gary O.
David B.
GuildQuality
Customer feedback report
