Kenneth Axt Painting does incredible work. They have painted 80 percent of our home. The scheduling is great. They usually take less time than they project to get it done, but not at the sacrifice of quality. I highly recommend them.
Recognized Excellence - I would like to recognize Kenneth for his exceptional service. The initial survey was very professional. They were right on schedule. It took no time at all. It's a great experience. The lead painter, Juan, has been out here twice. He'e phenomenal. He leads his crew excellently. They're in and out. They're very quiet and very tidy. They make sure to check in before leaving the job site to see if I have any questions. I'm satisfied with that. They did a couple of touch-ups and scraped the popcorn. They did a phenomenal job with all of the above.
Areas For Improvement - They did not fall short of my expectations. Even the price they charge for the work they do is very fair.
Areas Of Satisfaction - They met my expectations with their timing, for sure. They were very accurate in their estimate. They are absolutely in and out, done on time or before, but not at the sacrifice of quality. Their work is just absolutely phenomenal for house painters.
Additional Comments - It was a great experience. They're awesome at the services they provide to our community.
They did some painting for me once.
Quality Of Workmanship - There were a few minor issues regarding the interior paint. I called the company back, and they were eager to come back and resolve the issues.
Recognized Excellence - The foreman and crew were very good.
i did recommend kenneth to a friend but i didn’t work out
I was impressed with the quality of the work.
They did a great job! They showed up when they said they would and did a quality service at a reasonable price. We would use them again in the future. They were really good!
Additional Comments - They were great and did a fantastic job!
Recognized Excellence - Everyone was great.
Areas Of Satisfaction - Kenneth Axt Painting exceeded my expectations in everything.
I already referred someone, and they were happy.
Excellent work, equally impressive follow-up on punch-list.
Recognized Excellence - I would like to recognize Louis. He was the foreman, I guess, and he was very good at telling us what was going on.
Additional Comments - I would recommend them to anyone looking for painting to be done.
We are perfectly delighted with the professionalism and quality of the workmanship. We have already recommended this company to others and will gladly continue to do so.
Communication - Communication was simply perfect.
Quality Of Workmanship - Our house looks much better, and friends and neighbors have paid compliments.
Expertise - We never had any doubts.
Professional & Organized - Everything went perfectly from beginning to end.
Value - We believe we paid a very reasonable amount for an excellent job.
Sales Knowledge - Very knowledgeable and extremely detailed.
Recognized Excellence - Everyone involved was excellent.
Recognized Excellence - I would like to recognize Ken Axt, his professionalism was wonderful. I would also like to recognize David.
Areas Of Satisfaction - The quality of the job that was done, and the efficiency of doing it, met my expectations.
Recognized Excellence - I would like to recognize the supervisor that assisted during the painting. He was pretty good.
Areas Of Satisfaction - I was most satisfied with the painting and carpentry repair.
Professional, Detailed, Follow-up, and Responsive
Respectful - No cigarette butts and/or other trash from carpentry crew nor painting crew were found after completion. Communicated dates/times and stuck to those dates, meaning crews respected my time.
Communication - Very effective communication via texting, email, and voice. They also answered questions and/or addressed concerns almost immediately when I brought them to their attention.
Quality Of Workmanship - This was a unique situation as they basically, at my request, came in behind lower-bid (lower Everything) company. We are very satisfied with their Quality of Workmanship.
Professional & Organized - Professional and Organized as both Painting and Carpentry crews arrived prior to starting job to walk the property to assess and collect information pertinent to the project meaning both crews arrived with the necessary materials to get the job done as initially planned.
Schedule - Only schedule changes were weather-related and were always relayed to me as soon as possible.
Value - Kenneth Axt Painting did not come in as the lowest bid but they were not far off in terms of price. The quality, communication, professionalism, and follow-through was definitely worth the small difference in price from the one company compared to Kenneth Axt Painting.
Sales Knowledge - Dave is as detailed and thorough as you can ask for and he follows up to explain his quote and answers any and all questions we had prior to signing off on the quote.
Recognized Excellence - Honestly, they should all be recognized for Excellence as they all represented the company as proud, professionals... from the super-nice lady that answers the phone, the Sales Person quoting the project, the PM, the Carpentry crew, the Painting Crew Leader and crew, all the way up the ladder to the COO!
I highly recommend everyone use Kenneth Axt Painting!
Types of work - Kenneth Axt Painting’s work is thorough and beautifully done.
Quality Of Workmanship - Kenneth Axt workmanship is superior to others.
Recognized Excellence - Everyone who assisted us provided superior service.
I have already recommended your company.
Recognized Excellence - I would like to recognize the guy that came out and inspected to give me the quote. I think it was Kenneth's brother. He spent a lot of time looking everything over. I was impressed with the amount of time he took and how detailed he was.
Areas Of Satisfaction - They met my expectations in every area.
Recognized Excellence - I would like to recognize Hosea for his exceptional service.
Areas For Improvement - They did not fall short of my expectations this time.
Areas Of Satisfaction - They did an excellent job on a small project. Previously, they took on larger jobs and excelled at them.
Efficient, friendly and knowledgeable
Additional Comments - Office staff was always responsive and helpful.
Recognized Excellence - I would like to recognize the man who was my liaison.
Areas For Improvement - They fell short in no areas.
Areas Of Satisfaction - They had to come back and do some touch-up painting, and they really made sure they got it right when they came back.
Recognized Excellence - The color specialist was really great.
I was very pleased with the completed job and the professionalism of Kenneth Axt Painting. Ken showed up for the initial quote (something that didn't happen for the previous 2 painters we had contacted), presented a bid on the spot, and followed up the next day to answer any questions about the bid. After we signed the contract, his office contacted up immediately with available dates. The painting team was punctual and professional. And, the project manager stopped by twice to make sure everything was going according o plan. the quality of the paint job was excellent.
Communication - Always answered the phone and called back as promised.
Quality Of Materials - The PM suggested which paint to use and he was right - a great job.
Quality Of Workmanship - No drips or smears. The painters did 2 coats everywhere and skimmed coated where necessary.
Recognized Excellence - I would like to recognize David Axe for a great job he did!
Areas For Improvement - I don't see any needed areas of improvement. They performed perfectly.
Areas Of Satisfaction - I have to say all of them were met or exceeded expectations.
Additional Comments - I would have to say everything was done professionally
They were very professional. Communication was very good and the result is beautiful.
I used another painting company the last two times my house required paining. This time around, they failed to show up for two estimate appointments and I moved on. Turns out, this was the best thing that could have happened as it led me to Kenneth Axt. I was incredibly impressed with this organization at every customer touch point. They were professional, knowledgeable, and meticulous about their work. The estimate itself took nearly 4 hours, as they carefully identified every piece of trim on my home that required replacement. Most painting estimates are in and out within 20 minutes. If you're looking for the least expensive, quick and easy paint job, these aren't your guys. But if you care about your home, want the job done impeccably and are willing to pay more for a premium service and customer experience, this is the company you should be working with. I can't recommend them highly enough.
Schedule - They exceeded my expectations in terms of the scheduling. They got it done more quickly than expected.
Recognized Excellence - Everybody I dealt with did an amazing job, and they were on top of their work.
Areas Of Satisfaction - They met my expectations in every way and exceeded them in terms of how efficient they were and getting ahead of the schedule. It was awesome, and it doesn't happen often in construction-type work.
Areas For Improvement - Kenneth Axt Painting didn't fall short of my expectations.
Areas Of Satisfaction - Kenneth Axt Painting met or exceeded my expectations with everything they did.