They were excellent to work with and would recommend them to anybody.
Great service and quality! Would recommend to anyone looking for a new roof in the Westerly area!
Great experience from proposal to the completion of the work. Very detailed analysis of my roof at the proposal stage. The pointed out several things on my existing roof I would have never considered, and explained options and recommendations in dealing with them. I did not get this type of analysis from the other companies I received quotes from. The roof is done and looks great, thanks to their exceptional attention to detail!
Crew was pleasant and worked hard. Though a stated one-day job stretched to two full days, they did a great job.
They were very knowledgeable about their products.They showed up on time and did a great job.They cleaned up and did not hurt any of our plants around the house or the yard.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of John Henderson Construction LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys