very professional, good value and great reputation
We are still in the finalizing stage of our project. We have more steps however our experience so far has been outstanding. Everything is coming together and we are very excited about the results.
My mother and I were looking to build a new construction, multigenerational home in Poulsbo. In the process, we came across JK Monarch. From the start, they were extremely helpful. Their agent showed us around the neighborhood and helped us pick a lot with a great view we loved.
We had the opportunity to walk through a couple of their model homes, and you could immediately tell they were higher quality than we had seen from other builders in the area. Our realtor, well-versed in the construction business through a family business, even noted that JK Monarch’s quality was much higher than the homes he usually walks clients through. Based on our experience, we are highly likely to recommend JK Monarch to others looking to build their dream home.
Clean & Safe - Throughout the building process, we had the opportunity to walk through the property on several occasions. Each time we visited, the job site was incredibly clean. We even walked through with our smart home automation specialist, who commented on the cleanliness and quality of the job site. We always noticed how neat the place looked from the outside whenever we drove by to check on the progress. It was reassuring to see that JK Monarch kept the site tidy and well-maintained during construction.
Quality Of Materials - We were very surprised to see the quality of the finishes and materials used in the home. As we went through the home customization options, we were pleasantly surprised to see that they offered premium material options without needing to upgrade to the highest plan.
Trust - On several occasions, even after moving in, where minor complications arose, JK Monarch still took time out of their day to send tradesmen over to resolve issues at the house. They could have easily walked away from us, but they were always kind, supportive, and professional. Our relator mentioned that in the 35 years of his profession, he has never seen a builder whose construction was such a high caliber.
We are very pleased with our experience with JK Monarch. From our first interaction with Michelle Walden to even after receiving our keys, we have felt JK representatives have been prompt, honest and thorough with our questions or concerns. We are very pleased with our new home.
Areas Of Satisfaction - The design process was seamless, the walkthroughs were great.
Recognized Excellence - Shannon Lindgren was amazing. So helpful and always tried to direct me in the right direction.
I would recommend JK Monarch as a quality builder you can trust
Designer Professional & Organized - Kalyn was so helpful and organized.
Areas Of Satisfaction - Corrected the issues quickly upon moving in
We have discussed our new home process with many folks and I have nothing but good things to say about JK Monarch. Shannon & Mel have been especially helpful and straightforward - I appreciate that.
Quality Of Workmanship - Everything looks very good
Quality Of Materials - Home looks very nice - appliances are very good.
Designer Professional & Organized - Kalyn was always quick to respond to any request I sent her. Very professional & courteous.
Superintendent Professional & Organized - Tim was outstanding, very knowledgeable and detailed in covering the home’s systems and functionality.
Areas Of Satisfaction - Customer service
Recognized Excellence - Kalyn was phenomenal. She has always been quick and courteous with answering my questions and emails.
Recognized Excellence - Kaylan has been fantastic - ALWAYS replies in a timely manner.
I loved the quality and design of my new home. My home was completed on time and they did a great job on walk through appointments and answering my questions.
Condition of Home - When I purchased the lot and design they said my home would be ready July 11. I closed and got my key July 11.
Areas Of Satisfaction - Project finished on time and I love my new home.
Areas For Improvement - My expectations were always met.
Recognized Excellence - Kaylyn Cales did an excellent job communicating with me and meeting my needs. She always answered my questions promptly and always called me back when I left a message. She is great to work with.