I like the way they took care of things right away when I had things in question.

Reliable, quality work, adds value to your home.

Hixon Home Improvement is a pleasure to deal with. They are always attentive to your questions and needs.

The work was done as agreed upon and in a timely manner. The office was great at communicating the schedule.

Your company does very good work

They do very good work

They are awesome. I have used them for years.

Quality workmanship by both their own craftsman as well as the expert trades they brought in.

This is the first time I used them, and I think they were great. Kevin was fantastic, and the guys who came out here were too. I am very satisfied.

I most definitely will recommend Hixon to friends and family for their renovations! They take pride in their work and I commend John and Billy on a superb job well done. Hixon has a great team!

Their communication felt weak. I had to keep calling to ask about the schedule.

The workers were timely in their response and efficient in their work.

This was a wonderful business to work with!! I was treated very well by everyone who I talked to on the phone, worked with in the office, and who worked in my home!! They did a wonderful job repairing what I needed repaired and painting!! I will definitely call them for any future jobs I need to have done!! I am very grateful to have a place with people I feel comfortable calling upon for projects that need to get done!!

I have several friends who have used them, and recommended them to me. All have praised their excellent work and I agree. I highly recommend Hixon.

Hixon's has been extremely prompt, professional and polite. As someone who was renovating my home for the very first time, I appreciated that they were willing to answer even the seemingly stupidest of questions professionally and quickly. They also worked with me to help keep the budget manageable and suggested some very minor switches in my plans that allowed me to afford to do what I wanted to do.

I appreciate the work that they provided for me.

They were a great company to deal with. Prompt and courteous. Their quote was very informative and helpful in knowing what kind of work needed to be done. They helped our company out a lot working with us by staying out of our way while we try to work which was amazing because we expected slowed production but suffered none at all. I would highly recommend Hixons to anyone looking for good honest work, done well.

I met with Bill in November to discuss adding a 3 season room to our house. Received a competitive proposal in early December and finalized the plans in mid December. Received a call on January 5th and the crew began demo and worked the entire winter. The new room was completed by early April! Very professional crew and quality work throughout each step of project.

Hixon Home Improvement, Inc. is good, dependable, and qualified. The work was meticulously done. We are very satisfied with the product!

Everyone from Hixon Home Improvement was fantastic. Everyone understood the situation with my mother, who is disabled. They were able to take care of the AAA equipment and other parts of her home, and I would highly recommend them.

I already referred my neighbor who lives a couple houses down, and they used Hixon Home Improvement as well.

They stand behind their work. They did a good job.

Hixon Home Improvement did an excellent job and had excellent workers. They were very professional and cleaned up. Everything was just excellent.

I am happy with the work that was done

They are experienced with quality workmanship. The employees are nice and easy to deal with.

Strongly agree. I would definitely recommend Hixon to a friend.

1. The workers did not start work til 10:00 or later on 5 of 7 days and left a few hours later. However, on 1 day that I went outside at about 7:30 to take out my trash, their truck was sitting outside my house. I am assuming they had a GPS tracker from work and the main office thought they were working at my house but instead they were sitting in the truck for at least a couple hours not in my house working.

2. I paid for clean up and they did not remove all of the insulation from the attic that was sitting in the one bedroom. Having asthma, it is taking a long time for me to clean this up as there is a layer of this stuff on everything- EVERYTHING. Plus patches of it on the floor, in the closet, and behind my dresser, which they never moved. In addition, they left fiber glass tiles for me to clean up in the other room.

3. They did not drop the tiles all the way down into the drop ceiling. They are not fit in them and I told them right away. Almost 2 months later and still have done nothing about it.

4. They have not had an inspection to make sure it is up to code though they said he would be there within a week. I’m calling Building and Code tomorrow myself.

5. The one young man, Kevin, seems nice and had no problem answering questions. The young female who answered had an attitude.

Overall, they seem like nice people. I don’t know if it’s because of Covid or what, but I think the main problem is they told me 7 days to complete and I assumed that would be 7 complete work days. But with their people only there a few hours for 5 of those days actually working, I am not surprised it was rushed and not complete. I guess I paid because I just wanted the guy out of my house. Didn’t realize all of the above til inspected the 2 rooms. The other 2 rooms were fine. Also should note they painted the one room and never asked me for a color- they painted white, but I would have wanted bright white. They painted more of an egg shell.

They do quality work, and have prompt service.

Hixon Home Improvement has always behaved in a very professional and courteous manner and has kept me informed of any changes in schedule.
Basically, they're a pleasure to work with.

All the men on the site during repairs were very courteous, very professional. I would always recommend hixon.

I was very happy with what they did and the speed that they did it in. I'm happy with the results.

The work is impeccable. Very professional. Bill did exactly what I wanted. The crew worked quickly and everything was cleaned up afterward. I would highly recommend this company. I will certainly be calling them again.

The estimator was very professional and the men performing the work were very timely and skilled.

The guys did a great job . They cleaned up at the end of the day.

Excellent service, and great communication.

they are the VERY best at what they do!

I was very satisfied with their work and they were very professional.

With the recent project, I was not satisfied with the way my situation was handled.

This is our second job with Hixon, and hopefully we will have a third! Treating the customers as family goes a long way! Other people I know have used Hixon, and would not use anyone else in their construction needs. Thank you Hixon, for being great!!!

Very satisfied.

I was not happy with the scheduling. My daughter is the one who called and was here for the estimate. I am the homeowner, but they kept trying to get in touch with my daughter. They would schedule things and I would have no idea becuase they kept getting in touch with my daughter. I wasn't too happy with that.

Had a pleasant experience working with the Hixon Home Improvement team. Got a much needed remodeling of my 3/4 bathroom in the basement. Both Bill and John were courteous and attentive to my home and its surroundings and know their trades well. John has a very strong work ethic which I much appreciated.

They were very responsive and professional, and they did a good job.

They were cheap, professional, punctual, and reliable.

They do fine work agreed upon without supervision. Very reliable workers. They show up at agreed upon times.

They keep there word and follow through.

Area Of Satisfaction

Area Of Satisfaction - They worked with me and were flexible

Second time using the high quality service of Hixon Home Improvement. Thoroughly satisfied as the first time I received superb, professional service. Friendly professionals. I would definitely use them again, but hope I will never have to. Hope to never use them just because it was due to a problem at a rental property that had to be fixed.

Hixon Home Improvement not only came in and did the required work but they came in, were courteous, efficient and excellent in their craftsmanship. When I had something that had to be adjusted they did the adjustments and worked with me very well on those items. When you do something like painting the whole house and carpeting, you run into glitches and it was so smooth in terms of adjusting the game plan. As we went along all those adjustments went so smooth. The owner, Billy is so gracious and courteous and the office staff is courteous. The customer service is at a very high level. In today's world that is a definite plus because customer service is not what it used to be. I am blind and they catered to that. They made it really smooth for a non-sighted person.

They were very professional and responded to my questions in a timely manner. Each person I talked to was very professional in their approach.