Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Informative, efficient, very easy to communicate with. The deck was done just the way it was described and quoted.

Current Referrals

Current Referrals - I currently don’t know of anyone but will certainly let people know we would recommend Deck&Drive

Recognized Excellence

Recognized Excellence - Aaron and Cary were both exceptional

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Responsiveness and quality of work.

Recognized Excellence

Recognized Excellence - Aaron

Aaron was so easy to work with, the covered deck is spectacular! So happy we found Deck & Drive Solutions!

Areas Of Satisfaction

Areas Of Satisfaction - Timeline exactly as stated, work was quickly completed.

Current Referrals

Current Referrals - Not now, but will definitely share if I hear of anyone looking

Recognized Excellence

Recognized Excellence - Sorry, the only person I actually saw was Aaron. They started after I went to work and finished before I got home.

Additional Comments

Additional Comments - This was a great experience, absolutely no worries-ever. The deck is beautiful

Areas Of Satisfaction

Areas Of Satisfaction - They communicated well and job/products well done. Extremely satisfied!

Aaron is very accommodating and friendly and knowledgeable. He built a deck with roof according to city regulations. He did not cut corners. I changed the plans several times with no problems or complaints.I wanted the lower deck enclosed and a water tight roof under the deck. My deck is on upper level, I have a walk out basement. I decided I wanted a decorative stamped cement patio and Aaron had the right people available. Also for the deck lighting. He coordinated all the people and the schedules.for the job.

Areas For Improvement

Areas For Improvement - none

Areas Of Satisfaction

Areas Of Satisfaction - everywhere. It was nice that he knew a good electrician and cement man. All jobs were coordinated by Aaron.I did not have to find other people on my own.

Recognized Excellence

Recognized Excellence - Everyone was super friendly and helpful. excellent work ethics

Areas Of Satisfaction

Areas Of Satisfaction - Customer care and quality work were outstanding.

Recognized Excellence

Recognized Excellence - Aaron Rouse and Kelly.

Areas Of Satisfaction

Areas Of Satisfaction - Knowledge of materials and willingness to offer extra add-ons like post/beam wrapping, etc.

Recognized Excellence

Recognized Excellence - Aaron does a great job of making things right when there are hiccups/errors and answers texts very quickly.

We chose Deck & Drive Solutions for our deck resurface project for a variety of reasons including outstanding products, creative solutions, excellent communication and competitive project costs. Additionally, Deck & Drive Solutions is a Timbertech Platinum Contractor, which provides an extra layer of protection for our investment. Reflecting back on our project with Deck & Drive Solutions, we were delighted with the attention to detail, consistent communication and sticking to the promised timeline and budget. Thanks Aaron & Team!

Areas Of Satisfaction

Areas Of Satisfaction - Great communication, attention to detail, nice and courtesy crew.

Current Referrals

Current Referrals - Not immediately but will recommend Deck & Drive Solutions for anyone looking for a deck resurface.

Recognized Excellence

Recognized Excellence - Aaron, Chuck and Casey - thanks guys!

We love our new deck!

Areas Of Satisfaction

Areas Of Satisfaction - Just the overall look of the deck

Best experience I’ve had with a home project!

Areas For Improvement

Areas For Improvement - Did not fall short.

Areas Of Satisfaction

Areas Of Satisfaction - Responsiveness was impressive! Kept work area clean. Overall communication about the process from start to finish was fantastic. I never questioned where we were in the process. Realistic expectations set as to how long the job would take.

Recognized Excellence

Recognized Excellence - Everyone!

Aaron was very knowledgeable of product and what would get us to the finished product we were looking for. They were very accommodating with our wants and schedule and work was performed at a high quality.

Areas Of Satisfaction

Areas Of Satisfaction - They worked with us to accommodate a ceiling and deck with the look that we wanted and found material that would give us the look and the longjevity that we wanted.

Current Referrals

Current Referrals - Have already shared info with people that we know might benefit with their services.

Recognized Excellence

Recognized Excellence - Aaron and his great crew of three.

Deck & Drive Solutions was great to work with from the initial quotes to the finished product. We’re very happy with our new deck!

Areas Of Satisfaction

Areas Of Satisfaction - Customer service. They were responsive and genuinely cared about how we felt they were doing.

Recognized Excellence

Recognized Excellence - Aaron and the build crew were great!

Areas For Improvement

Areas For Improvement - none

Areas Of Satisfaction

Areas Of Satisfaction - Timeliness, quality of materials, organization, setting expectations, skill of the construction staff.

Recognized Excellence

Recognized Excellence - Corell (sp)

Additional Comments

Additional Comments - Very enjoyable overall experience.

Areas Of Satisfaction

Areas Of Satisfaction - The quality & efficiency of the product.

Current Referrals

Current Referrals - Have already given cards & a neighbor inquired & looked on website.

Recognized Excellence

Recognized Excellence - Aaron & the workers I didn’t have much contact but when I did they were very nice. I just love

Additional Comments

Additional Comments - I just love my new deck along with those who come by to see it.

Areas Of Satisfaction

Areas Of Satisfaction - The quality of the product was solid, beautiful, and professional. Deck & Drive Solutions did a good job of keeping the worksite clean throughout the project.

Recognized Excellence

Recognized Excellence - I would like to recognize Aaron for his exceptional service.

Additional Comments

Additional Comments - Overall, I would highly recommend Deck & Drive Solutions.

Recognized Excellence

Recognized Excellence - Aaron and his team are excellent.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the quality of the construction.

Deck and Drive did a great job rebuilding our deck. The team was professional and communicated effectively from our first meeting right through the final walkthrough. We recommend them to anyone that has a deck project. We're looking forward to enjoying our new deck from Deck and Drive Solutions!

Areas Of Satisfaction

Areas Of Satisfaction - Aaron was prompt in getting back to us when we had questions and the work the crew did was excellent and completed efficiently.

Recognized Excellence

Recognized Excellence - John was amazing and worked through challenging cold weather and on weekends and holidays to make sure our deck was done on time. He was also great at keeping us informed of the progress and in what would happen throughout the project and when we had questions, he spent the time to make sure our questions were answered.

The project was done ahead of schedule and done in a very professional manner. Very satisfied.

Our project was a resurface with new stairs. Aaron did a great job designing around an existing screened room below the deck. John handled construction alone. He’s a great guy who was tidy, accommodating and always wanted us to be satisfied with his work. Deck & Drive Solutions is awesome!

Areas Of Satisfaction

Areas Of Satisfaction - Everything else! It was the most painless construction project we’ve had. And it looks fabulous!

Current Referrals

Current Referrals - Not right now but we will strongly recommend Deck & Drive Solutios.

Recognized Excellence

Recognized Excellence - Aaron and John were both amazing

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Overall project management — design help, quote preparation, scheduling, construction, wrap up, and communication throughout entire project.

Recognized Excellence

Recognized Excellence - Aaron and the 3 crew member who worked on my deck.

Areas Of Satisfaction

Areas Of Satisfaction - It looks great and is nice and sturdy.

Recognized Excellence

Recognized Excellence - Just everyone who took part. They did a great job. I appreciated having someone to talk to who knew their stuff and was able to lay out what they had to offer and keep in mind what our endgame was with the deck and who had the equipment and workers who could get the job done at a reasonable pace.

Areas Of Satisfaction

Areas Of Satisfaction - The quality of work is awesome. They did everything I asked of them.

Recognized Excellence

Recognized Excellence - All of them Aaron was easy to work with. The crew was able to answer all questions that I asked of them.

Areas Of Satisfaction

Areas Of Satisfaction - Quality of work and adjusting to issues.

Recognized Excellence

Recognized Excellence - Really enjoyed working with sunny and nick.

Areas For Improvement

Areas For Improvement - They met or exceeded my expectations and Aaron was great to work with on finalizing plans for my project and getting it done. I just wish the composite decking could be offered more affordably.

Areas Of Satisfaction

Areas Of Satisfaction - Helping me finalize plans and get more values than other deck builders I talked to.

Recognized Excellence

Recognized Excellence - The guys I worked with—Aaron, Crellin and Nick

Recognized Excellence

Recognized Excellence - The man who installed the deck was amazing. He was the only one working and did a great job.

Deck and Drive Solutions is the best vendor/contractor I have ever worked with. If I texted them with a question, they’d be on the phone with an answer in minutes. I knew exactly when they would arrive for a consultation or workday — no windows of time when they may or may not show up. And the work is absolutely impeccable… we LOVE our new deck, and everyone who sees it ooo’s and ahh’s over it. I am delighted with the work Deck and Drive Solutions did, and I would recommend them in a heartbeat to anyone who wants an extremely reliable partner and a gorgeous final product.

Recognized Excellence

Recognized Excellence - Aaron! He’s an excellent project manager and coordinator.

The team at Deck and Drive Solutions did a fantastic job on the installation of our new deck. The quality of construction and the cleanup afterwards was better than we could have imagined.

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Communicated effectively, work was done in the estimated amount of time, crew did a great job cleaning up afterwards.

Recognized Excellence

Recognized Excellence - Yes the two guys that installed our new deck. They did a great job and dealt with some extremely warm days while working on our deck.

Aaron was great to work with in designing our new deck project. He is very knowledgeable, collaborative and always on top of progress with the construction. We highly recommend Deck & Drive Solutions!

Areas Of Satisfaction

Areas Of Satisfaction - High quality workmanship & materialsPrompt communicationsAaron's commitment & enthusiasm toward customer satisfaction

Recognized Excellence

Recognized Excellence - Aaron is awesome!!

We are very pleased with our new deck. Their professionalism and expertise on the work and material was very helpful. I would recommend Deck and Drive to anyone bidding for a deck.

Recognized Excellence

Recognized Excellence - Cary the installer!

Areas For Improvement

Areas For Improvement - Nothing

Areas Of Satisfaction

Areas Of Satisfaction - Very professional and the crews worked hard to give me a high quality deck. Worked on weekends to hit the deadline

Very professional

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Communications

Recognized Excellence

Recognized Excellence - All were great

Aaron was great to work with and the crew did a nice job with installation. The deck looks great! Highly recommend deck and drive!

Areas Of Satisfaction

Areas Of Satisfaction - Finished product is fantastic and Aaron made it easy!

Areas Of Satisfaction

Areas Of Satisfaction - Dealing with Aaron was terrific.

Recognized Excellence

Recognized Excellence - Aaron

Areas Of Satisfaction

Areas Of Satisfaction - The finished product is lovely and the crew was professional and quiet.

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Communication, honesty, and workmanship!

Recognized Excellence

Recognized Excellence - Aaron!

Additional Comments

Additional Comments - Appreciate all the hard work from Aaron, and his crew that built my new decks! They are beautiful and I can’t wait for spring!Thank you ALL so much!!

Areas Of Satisfaction

Areas Of Satisfaction - Quality work and professionalism.

Recognized Excellence

Recognized Excellence - Whole team did great work.

Deck and Drive Solutions did a GREAT job on our new deck!! We love it. They were done with the project when they said they would be and the crew was great also. Many thanks!!

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - They provided a quality product and finished the job when they said they would

Current Referrals

Current Referrals - Not yet but when I do I will refer

Recognized Excellence

Recognized Excellence - Everyone was great

Great experience from beginning to end! Aaron was very helpful in picking out decking and with ideas on we hadn't thought of. Was willing to stop by multiple times to discuss deck plan and answer any questions. Would definitely recommend them!

This is by far the best contractor I have EVER worked with. They are professional and adhere to schedules and deliver quality. They were ALWAYS quick to respond to any question or communication, usually responding to a text with a phone call. I highly recommend them without any hesitation.

Areas Of Satisfaction

Areas Of Satisfaction - communication. outstanding job.

Recognized Excellence

Recognized Excellence - Aaron and Kerry. Aaron checked on the work frequently and was always ready to answer questions or address any concerns. Kerry's workmanship was very high and we appreciate the great deck that he built for us.

Aaron was very professional and responsive. He shared his knowledge of the product and the installation went exactly according to plan. The installation crew worked hard each day. The carpenter outlined exactly what he was doing and how long each step would take. We are delighted with the new deck and highly recommend Deck & Drive Solutions.

Areas For Improvement

Areas For Improvement - They met all our expectations.

Areas Of Satisfaction

Areas Of Satisfaction - Timing to begin and complete the work was exactly as outlined. All staff were conscientious and kept the work area neat each day.

Current Referrals

Current Referrals - We have already recommended Deck & Drive to a friend.

Recognized Excellence

Recognized Excellence - Corell did an excellent job constructing the deck.

Additional Comments

Additional Comments - This was one of the best construction projects we have had completed in our home.

Areas Of Satisfaction

Areas Of Satisfaction - Overall quality and finish of deck.

Recognized Excellence

Recognized Excellence - Aaron Krouse

I had a great experience working with Aaron - he made things extremely easy from start to finish. I'm very happy with my completed deck, it looks wonderful, and I'm so glad I never have to stain again! I highly recommend Aaron and his team!

We could not be more satisfied with the job Aaron Rouse and his crew did on our new deck! Everything is perfect!

Areas Of Satisfaction

Areas Of Satisfaction - We were presented with three different plans and price points in 3D which provided a realistic picture of what to expect when completed. The crew took pride in their work and their craftsmanship gave us a deck we are very proud of.

Recognized Excellence

Recognized Excellence - Aaron and his crew, Chad, John and Chase worked together as a seasoned team with no mistakes.

Additional Comments

Additional Comments - I would highly recommend Deck and Drive Solutions to anyone looking for a premium finished product.

In the beginning, when we're starting, Aaron never tried to upsell me. He talked to me about options. He brought his expertise and expectations to the table. He was open about it. Chad was really good to work with, along with the crew. It was nice to have them around, and I could stop by anytime They communicated when things would come up, and when they would be doing them. The quality and the overall look, are fantastic.

Areas For Improvement

Areas For Improvement - It was a big project and ran into a couple of snags. Aaron called me and gave me the heads up. He was really good about telling me first, and I appreciated that.

Areas Of Satisfaction

Areas Of Satisfaction - The deck itself is great. I love it! It made me feel glad that I did it. It was done right, and it looks good. It will be nice to enjoy for the time to come.

Recognized Excellence

Recognized Excellence - Aaron and Chad did a good job. Chad was good to work with. He was always good to talk to me about my questions and set my expectations. They were good about keeping our dogs in the gates.

Deck & Drive Solutions did a great job of getting us a quote, going over our options, and helping us make decisions that were best for us. They were ahead of schedule and did a great job. We are very happy with our composite deck and look forward to enjoying it for years to come!

Deck and Drive Solutions was top notch from the start. We found them through another contractor that actually didn't work out for us. The other contractor contacted D&DS and someone was out at the house to discuss our deck project within an hour or two. The communication from that point on was fantastic. I wouldn't call their prices dirt cheap, but the service and attentiveness we received during the entire process was well worth every penny. They did a smaller deck for us this spring with a much larger project coming up this fall. They are already working out details and installing footings ahead of time to work around our other patio projects going on in the same area. Very professional and fun group.

Areas For Improvement

Areas For Improvement - N/A

Areas Of Satisfaction

Areas Of Satisfaction - Communication, advanced notice and schedule.

Current Referrals

Current Referrals - Not at this time but if anyone asks, I will recommend D&DS.

Recognized Excellence

Recognized Excellence - Aaron is essentially a rock star and also a dude I could see myself drinking a couple of beers with.

Additional Comments

Additional Comments - I think my previous comments have said it all. Thanks for a great project and looking forward to "The Big One".

Areas Of Satisfaction

Areas Of Satisfaction - Communication and quickness of work. Willingness to work with other contractors and coordinate schedules and keep me in the loop. Very good understanding of whole project and who does what next.

Problem Resolution

Problem Resolution - I had NO problems.

Areas Of Satisfaction

Areas Of Satisfaction - Great communication

Recognized Excellence

Recognized Excellence - Aaron