Quality
It was timely
Excellent experience from start to finish.
Good value for the money!
Quoted 10-12 weeks and took 21. One window came broke and have to wait another six weeks till not complete
Poor communication. Told one thing by the sales person which was then ignored later which resulted in the correct plan being sent to manufacturing. Told 98% when the framing was complete, but still missing all glass, so I would not say that is only 2% left.
Salesman was very knowledgeable and did an impressive demonstration. Install crew did an excellent job from start to finish.
We have had windows installed 2x before and gave a score of 10. Alot of issues this time. We love these windows but serious issues this time around.
The entire process was a pleasure
Quality & price of windows
No really.
Everything from start to finish
Total professionalism, attention to detail and high standards in every engagement. My highest recommendation!
Was the wost customer service I've ever experienced.
Not a chance I would recommend you to anybody I know.
The quality of the door is very very good and the installation crew was meticulous
I've had two different window companies install my windows. And the champion windows have definitely out performed their competitors.
The salesman was very professional. The installers work fast and did a great job. We have used Champion before. We love their lifetime guarantee
Outstanding issues and price of multiple projects leaves me neutral at this time. Still waiting for new custom sized screen door that was ordered without a remeasure even needed. Escalated this issue to regional manager Al Norton who was somewhat underwhelming.
Just great windows and lifetime warranty.
They are beautiful
Placed the order in May 2024, they didn't get out to install them until November, and even got a couple wrong (size, window obscurity, didn't meet the Energy Star rating for my geographic area) so they had to send those back for different ones. Those replacements weren't installed until March, 2025. The windows are also very expensive compared to windows you can get a the local big box store. Finally, customer service is really non-responsive. Key word is "NON"... they don't respond to calls or emails.
Terrible customer service.
fast time from inquiry to installation
Friendly installers
Improve delivery times