Champion is committed to the health and safety of our customers and our employees. This commitment includes regularly monitoring updates about the COVID-19 virus through the Centers for Disease Control (CDC) website and following the recommended best practices and guidelines including:
-frequent washing and sanitizing of hands
-limiting social distance and handshaking
-sick employees staying home
-increased cleaning of factory equipment
We are confident in our ability to provide exceptional service to our customers, and will continue to schedule free in-home estimates, services and installations at the request of our loyal customers. We will monitor the situation and adjust our business practices as necessary.
Our windows look fantastic and work. great.. moo
Good quality. Guaranteed for life!
I had a horrible experience with Champion Windows of Colorado Springs. They failed the first inspection. It didn't seem like they knew what they were doing. They did not complete anything of which myself or the inspector told them to do. When the work was finished, they still didn't pass inspection. I told the inspector to just sign them off so I could be done with them and do it myself. It was horrible experience and I would not recommend them to anyone.
Awesome product and service.
As long as they get my second crew, not my first.
Good quality product. Very satisfied with the result.
Great custom work. Poor communication on when people would show up and when. Outdoor fan was wired but was not told motor was broken so I had to replace and rewire myself.
Construction crew was very detail and service oriented. Very professional. They did a great job! Great 4 season room at a great price!
Not one person from Champion reached out to me after the last survey, so why should a second survey be completed. A goal needs to be better communication with your customers.
These guys were great!
I can tell how much cooler it feels in the house. I’m looking forward to seeing how warm it will be in the winter since I don’t like the cold weather.
From start to finish they did things right and communicated with us when necessary
I am pleased with my windows and overall professionalism of both my Sales Rep and Installer. There were a couple of mishaps with my paperwork but it was corrected in a timely fashion. I would definitely use Champion for my next project and would recommend them to friends and family.
Friendly, neat & prompt.
Installers did a very good job installing the windows. However, upon trying to clean the windows we found there to be smudges between the panes which can be seen when the sun is setting. Quite disappointing.
The entire process from the initial sales consultation to the planning of the project to the implementation was seamless. Our project manager kept us updated every step of the way and the team that actually performed the work took personal responsibility for our project and built our sunroom with craftsmanship and pride. Except for some issues with the windows and their arrival to the job sight, we could not be happier with our new sunroom.
Great windows...Great value!
Fair price and great workmanship
Generally all good.
Very professional, knowledgeable
We are pleased with the finished product sunroom. However, the Champion Company is extremely disorganized and has a huge problem with communication. The customer initiates any communication because the company has no policy of keeping the customer in the loop.
Your supervisor Abel saved the day; about to cancel order!
Very poor customer service and no call backs, heard different stories from various people, no accountability. Was mislead from the beginning.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Champion Windows as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys