Champion is committed to the health and safety of our customers and our employees. This commitment includes regularly monitoring updates about the COVID-19 virus through the Centers for Disease Control (CDC) website and following the recommended best practices and guidelines including:
-frequent washing and sanitizing of hands
-limiting social distance and handshaking
-sick employees staying home
-increased cleaning of factory equipment
We are confident in our ability to provide exceptional service to our customers, and will continue to schedule free in-home estimates, services and installations at the request of our loyal customers. We will monitor the situation and adjust our business practices as necessary.
I have been recommending champion for many years. They are the absolutely the best.
Quick, professional and courteous.
Quality of our sun room is excellent. It looks as though it was originally built with our house. We will enjoy the space tremendously. Our installers, Barry, Jason, & Devin were very knowledgeable and professional.
The windows look great once in but took 9 to 10 weeks to be put in.
They were so fast and friendly! The estimate was for 9 to 12 weeks and I got my new windows in only 3 weeks.
I was very pleased with the whole process from the beginning to the end.
The windows are good quality, installation was good, but had an issue with the screen door not being compatible with the sliding glass door. My husband and I stopped in at the store, were told Bron would stop by the same afternoon to see if could be adjusted, but a month went by before we got impatient and came back. I noticed several reviewers reported being ghosted after installation.
We will not recommend.
They did an excellent job. It was the best clean up of any installation I have ever had.
They did an excellent job. I was very pleased. It will be a selling point. Viewing their work speaks for itself.
The windows are awesome and the guys who installed them did an excellent job. There were 14 big windows.
I believe the service and the quality were excellent.
The two guys who installed the windows were very great and personable. I don't remember their names, but they worked very-quickly. It was a great experience overall.
The windows were very-expensive, but they are very-good and have lifetime warranty.
Champion Windows of Minneapolis provides good quality windows.
Champion Windows of Kansas City did an excellent job with my patio doors. I have no complaints, they are beautiful and work well.
They did a good job but the installation took longer than I expected!
Al did an awesome job on my sunroom. He was very professional and he showed passion and love when conducting or doing his job!
They are terribly difficult to get a hold of and follow-up support. I have been waiting over two weeks for someone to return my calls.
A door needs to be repaired and I'm still waiting for Champion Windows to come back to fix it.
They promised windows by July, July came and went. They never called to say that they were delayed, we tried to cancel, they tried to strong-arm my mother who is 83 years old. We are selling the house, didn't want the windows, they forced her to put them in, and the doors are not ready yet.
The salesman also promised to be there at install and never showed up.
I don't think anybody should use them ever again.
They are just not getting back to me with some problems with the installation. I am not very happy with that.
We have nothing but Champion Windows, and a door, in our house. The actual product is a good, solid product that I love. The customer service leaves something to be desired though.
They did everything right, were timely, no problems, and my house looked great when they were done. There are no chips on my stucco. They were very professional, and they really helped me out!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Champion Windows as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys