The customer service and correspondence regarding my invoice has been terrible. The worst service I have received in a really long time. For weeks, I told your company that the invoice was incorrect. I was repeatedly told that I was wrong. In many cases, I was told "the invoice is correct" without any other dialogue. I finally received confirmation that I was indeed correct (was never issued an apology) and then my new invoice shows up and it is for more than the original invoice. I'm done with this company.

Not unless there would be a huge change about the way they communicate with the customer

always on time and Ian was the best. thank you all

Heather and the Restoration team were awesome to deal with!

They were here promptly with great knowledge of what needed to be done. Very kind and considerate.

Great service and communicates each step.

Fast and friendly!

Workers were very polite and friendly. The carpenters and Drywall specialist were experienced and skilled craftsmen. Foreman, Jared kept us informed of work schedule and any adjustments to schedule. They did a good job of communicating. Cleaned up work area when they were finished for the day.

Friendly service

great group of guys, work was great, they are top of my list, work was above and beyond.

They left my wedding dress on the bathroom floor after moving it from the closet. They broke my daughters Harry Potter scentsy and didn’t say a word. The forgot to cut out some walls and didn’t come back. The left the basement wet, and said they would check if they needed to do anything else and never got back to me. They left wet boxes in a closet after cutting the walls out of it, allowing mold to grow on a wall they left in it.

When our basement flooded we called and they were there to help us within a couple of hours. They were extremely nice and did a great job drying out the basement.

I have recommended BluSky to several companies. Whenever someone calls to ask me for a reference on BluSky, I do not hesitate to recommend them. They are always professional, responsive and they value their relationships that they form with you!

I'm currently waiting for the company to do the second, much larger, job. My first experience with a ceiling tile replacement was excellent.

Prompt and professional

Quality and professional work!

Overall experience was fantastic! Jordan and Rian were great to work with and delivered for our family.

BluSky was very professional, and kept me informed thru all steps of the process

The BluSky team was courteous, knowledgable, and upmost professional.

Additional Comments

Additional Comments - Great group of people especially the central Illinois locations Morton, Bloomington, and Mahomet that are dedicated to helping people in time of need. Very professional and highly skilled.

Scheduling and Appointments

Scheduling and Appointments - Bill Chambers was an excellent project manager - good coordination and communications as to the progress and next steps

Areas Of Satisfaction

Areas Of Satisfaction - First crew that came out were very compassionate and friendly. I was extremely stressed over the situation in my basement and they were quick to begin work getting the water out.

Additional Comments

Additional Comments - Entire crew was wonderful. Both Chris’s were great. My main contact Chris V was awesome, highly knowledgeable & kept me informed, up to date and was very respectful during the entire process. Couldn’t be happier. Demo crew were also great, super fast and didn’t leave any mess for me to worry about. Thank you!

Chris and team were responsive, kept in touch with timeline and advice.

Not only would I recommend BluSky Restoration to friends I have already told neighbors about the quality work performed for me.

Areas For Improvement

Areas For Improvement - BluSky exceded my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - The work was top notch so I would say my expectations were exceeded.

Additional Comments

Additional Comments - I will continue to recomment BluSky to anyone who needs restoration work performed.

I like the get in & take care of the problem right away.

Areas For Improvement

Areas For Improvement - They did everything pretty fast, now I'm waiting for my place to get put back together. I'm using BluSky for everything.