At Construction Start - Bob the Builder spent the time articulating so we could understand the "at construction" start process. We were very nervous not being able to be there for the process. Bobs caring demeanor & explanation completely put our fears & minds at ease. We really appreciated the time he took to explain everything. Grateful that he is our point person.
Warranty Experience - Melissa have surpass my expectation with Beazer. She has done anything and everything to make me feel satisfied.
Team Communication - Huge kudos to Shannon and Jyoti for the excellent communication throughout the buying process.
Clean and Complete - Working with the Beazer team was a great experience. The team of David and Tiffany made sure that my wife and I were aware and informed during each step of the build process. The final product is extremely clean and complete.
Feeling Cared For - The entire process was amazing. I felt like the entire company did their best to make sure I was satisfied and taken care of.
Likely to Recommend - Between Matt and Wade's professionalism and customer service, I felt like I was treated as a priority and enjoyed every step of the purchasing process.
Excellence Recognized - Jennifer Rauch was excellent. She responded quickly to any question or concerns. Marc at the home inspection tour was also very good and took care of any issues found. Good overall communication and professionalism all around.
Recognize Excellence - I would like to take a moment to acknowledge and thank Andrea Glasgow for being incredibly responsive and helpful in answering all my questions during the one-year warranty inspections. Her dedication to ensuring my concerns were addressed is truly appreciated.
Quality of Home - I love the design of the house, I’ve been to many different builder’s model homes, and this one was by far the best that I had seen. Overall, all the quality of the furnishings was also very good and even after living in it for several months, it all looks very good condition.
Warranty Experience - Cameron, Ben, and Bret are absolutely amazing! Very professional, and really care about making a difference. Ben, and Cameron were expeditious in getting my repairs taken care of. Bret was phenomenal in repairing everything. Thank you, Beazer!
Overall Experience - From the start, William Nunez, the NHC agent, provided excellent customer service. When we entered the model home, his welcoming approach weighed heavily on my purchase decision. He was patient with me through the whole process. Benito and Capers added to the positive experience I received from Beazer Homes.
Overall Customer Satisfaction - Jay and Cathy make a fabulous team. I appreciate this home buying experience with their support and availability. It seemed to be a smooth process with a high level of professionalism and transparency. You can tell that the customers are their priority from the sales process to the quality of these builds.
Overall Experience - Overall Elated! I visited Beazer in 2020, desiring to purchase a home and Theresa was there to show the models. I fell in love. Years later, I came back and she remembered me! Made it feel like HOME all along the way!!! She is amazing!
Warranty Experience - Manny did a great job following up and meeting our expectations
Overall Experience - Purchasing a Beazer Home was an outstanding experience from start to finish. The entire process was seamless, and every team member I interacted with was knowledgeable, responsive, and genuinely committed to making my homebuying journey smooth and enjoyable. The craftsmanship and attention to detail in the home exceeded my expectations, and I truly felt supported every step of the way. I’m thrilled with the quality of my new home and grateful for the professionalism and care shown throughout. Highly recommend Beazer to anyone looking for a builder who truly delivers!
Overall Experience - I’m genuinely satisfied with my experience purchasing a Beazer Home. The process was smooth, and the team made me feel confident every step of the way.
Overall Customer Satisfaction - Connor was very helpful and knowledgeable!
Overall Customer Satisfaction - Justin was fantastic and very helpful and informative. Wade could not have been more professional and helpful.
Customer Care Representative - Mike Rutter was absolutely wonderful to work with.
Recognize Excellence - I would like to recognize Irving for his exceptional service. Communication is very important to me and Irving goes above and beyond to keep me well informed. He is always responsive and takes the time to explain the process which is greatly appreciated. He is an absolute pleasure to work with!
Additional Comments - Overall, exceptional customer service, especially the warranty team.
Overall Experience - Great process through it all with Kimberly, Sam, and especially DaMarcus as we worked with him closely through closing and post. DaMarcus has shown exemplary communication + customer services skills ensuring that post-closing items are handled, questions are answered promptly, and scheduling follow-up items has been easy and simple.
Recognize Excellence - Michelle is great. She goes above and betond
Midway Experience - I couldn't be happier.
Homebuilding Preparation - Elizabeth has been amazing. She is very attentive and a great communicator. She’s super helpful! Cory was great at walking us through every aspect of our choices and placement and construction! They have communicated with us weekly with updates which is very appreciative!