Great people who did everything they said they would do and did it to a higher standard than I expected. Mark was a great man didn’t pressure me to just replace the roof.
Very pleased
Would not recommend.
Would not recommend to neighbors due to the experience of not protecting our home and the damages that occurred.
I chose Roof It Forward because they didn't use high-pressure sales tactics. Also, I like that they give back to the community.
We love our new roof and the crew with Roof It Forward was outstanding!
Did not explain extra charged
We definitely recommend working with Jackson Gehman
From checking my roof , recommending solutions and working with me and Insurance, ordering materials, communications regd the material delivery schedule their crew work timings, what needs to be taken care in the house and final inspection with cleaning, ARAC roof it forward did an amazing job. I will strongly recommend them.
Fast to inspect, quote and replace my Gail damaged roof.
This is a great company that treats customers like they are friends or family. I highly recommend them.
ARAC was extremely disappointing, frustrating and unprofessional to deal with. My house had a tree fall on it in Aug and it took until the end of Oct to have the final work done. Weeks of no follow up, no shows, and unfinished work on my roof were mostly met with automated emails of my invoice. The man who was directly in charge of my home ignored messages and emails, his supervisor never responded to me at all. I had to reach out to the upper management team, who also failed to get work finished and lacked clear communication. I'm thankful its over and will never recommend any one to use this company.
I did recommend them to someone.
First, the Owens Corning materials are top notch and their guarantee is outstanding. The ARAC rep, who was an outstanding guy, was completely let down by ARAC's subcontractor and the short-staffed crew was beyond delinquent in keeping a safe, organized job site with an utter lack of regard for our property and landscaping. At the end of the day, the quality seemed very good but the process left a very bad taste.
I am very satisfied with the timeliness, quality of the work, and communication. They addressed any issues that arose.
The job was done right, on time, professionally, and the price was right.
Roof It Forward was very professional, handled the entire job in a timely manner!! I would recommend them to anyone needing a new roof, you will not be disappointed, THEY ARE THE GREATEST!!!
I have already recommended them.
I have already recommended them to neighbors. I told two of them that I would use ARAC again.
ARAC was easy to work with and did a wonderful job on my roof! My neighbors made comments on how well the roof looks and how great of a job the workers did on cleaning up the area!
Great experience with the team and the work was done on-time and with good quality.
Great company to use if you need a roof. The job was very well done. The crew were very hard workers.
I have recommended them already.
I have already recommended them to a friend.
My representative, Jackson Geighman, helped me out a lot, was there step by step, and stuck with me on my time frame.
Ryan and Roof It Forward has been extremely helpful at a few different homes I’ve owned in recent years. I highly recommend for their easy communication and quality work!
They have great value, excellent workmanship, and quality products. It was a wonderful experience.
I already gave a review.
I am very happy with my service.
Jackson was great to work with.
Fast, efficient, quality work.
The price was the lowest of 4 quotes and the work was completed quickly and professionally. I would highly recommend them.
ARAC: Roof It Forward is an amazing company. My daughter and son-in-law recommended the company because they were highly satisfied with their roof replacement. This was the first time that I had to replace a roof and Hayden answered all of my questions and continued to have ongoing communication with me by phone, email, and text. Everything went smoothly and quickly. I felt well-informed throughout the process. I highly recommend using ARAC: Roof It Forward to friends and colleagues. The roof looks great!!!
Great job in all respects.
The communication was really great with the person we worked with. It was done quickly and efficiently. It was great.
The response time to my initial request for a quote was quick. Mark explained all of the different material options and the pros and cons of each to help me make the best choice for my home. The crew showed up on time and had the project completed and cleaned up in a matter of hours. It was great!
From the moment I reached out to Alexandria at ARAC Roof it Forward, she was always responsive in a very timely manner. She answered all of my questions very clearly, gave me expectations, which was helpful as I had never gone through this before. The workers came and went quickly and cleaned up well. Overall, I am a happy customer.
The work was done efficiently and quickly. ARAC: Roof It Forward provided very professional communication. We were very happy with the work and would highly recommend them to anyone.
Just completed my roofing project with ARAC Roof-it-forward. Very impressed with their quality of work and the the quality of the product ( Owens Corning shingles). The crew was very efficient. Our roofing coordinator, Jackson Gehman, was very knowledgeable and helped me choose the right solution for our project. Overall, we are very pleased with Roof-it-Forward. Highly recommend!!
The company as well as Mark, the representative, was excellent to deal with and followed through on everything they promised.
Noman, the guy that did the work, was good.
They were professional and easy to work with. Every step of the process was good until the end.
Looking back, I’m glad we used “Roof it Forward” Thanks for all your efforts!
The old roof was removed and the new one installed in one day (10 hours). The crew was neat and efficient working as a well organized team. Left my property clean.
I highly recommend them.
Great experience.
I was especially impressed with the sales manager and our salesperson.
Jackson Gehman provided stellar service as my restoration consultant. He did a fantastic job putting on Owens Corning Duration shingled roofs on not only one but two homes. When I called Roof It Forward, I was randomly assigned to Jackson. I left him a message along with a text that I needed assistance with a roof replacement estimate. He returned my call quickly and immediately guided me through the process. He answered and explained any questions that I had and he ended the conversation with setting up a date for him to come out to inspect my home. He was more than willing to work around my schedule. When the date approached, he was at my residence waiting for me dressed in Roof It Forward attire and he looked very professional. He represented the company well. He was very friendly and listened to all my concerns that I had and addressed each one after thoroughly finishing his roof and gutter inspection. He marked each item with chalk and took several pictures of each issue. From the start of the courtesy inspection to finish, the interaction was quick and efficient. Upon completion, he showed me the pictures of each issue and explained it to me along with his overall assessment of the roof and gutter health. He helped me file my claim and worked with the insurance agents to get it approved. He was very knowledgeable in my insurance company’s coverage and policy. During the process, he always followed up with me to make sure I stayed in the loop. He helped direct me to setup an appointment with my insurance agent so that he could come out to inspect my property. Jackson came out three separate times to work with two different roof insurance inspectors and the adjuster. All three times, he didn’t mind working with my schedule and tailoring to my times. After the insurance inspection process was completed and approval was confirmed, he promptly sent over the Roof It Forward contract and put up a sign in the yard the next day. He showed me samples of all the materials that would be used on my house. Then, he assisted me in deciding which shingle and gutter color to install. He setup a day I preferred to drop off the supplies and the day I wanted them to start building the roof and gutters. He was courteous and explained things with humor to lighten the mood. Before and after each project, he made sure that I knew what would happen on each day and confirmed each event. Finally after the project was completed, he inspected everything and took pictures to make sure it was done correctly. Jackson sent me regular updated invoices as the balance was paid down accordingly. The closeout of the account was quick and easy. He followed up after the account closed and made a courtesy call to see if I had any further issues, questions, or concerns that needed to be addressed along with thanking me for using Roof It Forward. Neighbors have reached out to me to comment how the house looks much better with the new roof and gutters. They asked if I could give Jackson their info to contact them and he reached out to each person immediately. The neighbors followed up with me and told me how helpful Jackson was when he came out for their inspection. Our family sincerely thanks Jackson for his outstanding job to make this a painless experience. I would definitely use him again for the third time and I would recommend Roof It Forward to others due to the experience that I had with him. It is nice to know that this roofing company will be there for me when I need them and complete a great job. I am a very satisfied customer and thank Roof It Forward for helping us along with literally putting a roof over our heads.
Initial quote of repair was around 15K but once insurance determined the roof required replacing the cost suddenly was over 26K. (original quote was for entire roof to be replaced)- had Issues with chimney flashing leaking after install in which a worker came to caulk the problem and stated it was not under warranty since it wasn't the roof ( flashings were replaced in the install). The leak occurred in the first month. Recent rain storm and I can still hear it leaking. Salesman Logan was recommended by neighbor and he was very nice- no issues with him- but not helpful either when he agreed it was the flashing (that they replaced) causing the issue
Jackson was very professional and very knowledgeable, given his age. He knew a lot about what he was doing. Jackson walked me through the warranty information, and he was very professional. Jackson was on time when he said he would be here. He was great at answering any of my questions.