Additional Comments - Love you all ! Ty
I was more than excited to find this company. From the minute I called til Andrew left I was so happy to finally have gotten something MY way
Value - I was waiting for a painful price quote. It was SO affordable, I added to the job
Work Done Right - Not only was the work done right, they cleaned behind themselves, were positive and friendly
Sales Knowledge - I was taught to care for the SLIDES and they didn't even replace them
Additional Comments - I wish A1 Glass fixed everything that needs fixing so I didn't have to go anywhere else. From my first phone call, each email, showroom staff and repair guys, the service was perfect
They were fantastic! We had windows and sliding doors replaced at our home. Every part of the process was great: bidding (they were our lowest bid), measurements, product, and installation. The installers, especially, were terrific: always polite, explained what they were doing, and paid attention to all the important details. They took the time to do everything right.
Value - They worked with me to keep the costs low.
The best glass folks ever!
Quality Of Materials - Only the best
Expertise - They rocked the instillation and my windows look fabulous
Problem Resolution - Oh yes, the sticky slider got extra attention....
Schedule - Oh yes
Value - More than fair, family
Sales Knowledge - Sophia is an amazing saleswoman, again, only the best!
Design - Perfectly
Areas For Improvement - Sophia and Bryan need to visit and see the windows sealed and washed....
Additional Comments - It was an extreme pleasure to work with your company. YOu have it down for Quality Training as it is apparent from the first email/call to your firm. Everyone takes pride in the company and it shows all the way through installation. Thank you, I will recommend you on social media!
Additional Comments - The owners, Brian and Sophia, the office staff , as well as the crew were top notch! The "picture" window positively changed the view from our living room and the curb. Couldn't be happier.... Thanks to all. Liz and Michael
Additional Comments - A-1 Glass costumer service is amazing! They will be our go to glass company.
Additional Comments - Bob, the technician was so careful to not leave any mess. Thank you!
Quality Of Materials - Beautiful windows
Schedule - Came when they said they would and when they came back to finish again they were on time.
Additional Comments - I had a minor issue and they came out quickly to fix the problem.
Additional Comments - Excellent service. Very professional, great work and reasonably priced!
Additional Comments - Great company great people
Additional Comments - They were extremely polite and clean, and with COVID, they had all preventative measures in place.
Schedule - Given these times, we need to be very careful with our health. On the morning of the installation, a worker had a fever so we canceled the job for the safety of everyone. I was very happy that they were able to find a replacement by the next day and the patio door was installed just one day after our originally scheduled date.
Areas For Improvement - It was very simple - just a couple of things with the windshield. They are very nice people and I would recommend them to anyone. In fact, I already have recommended them.
They have great customer service and are always reliable.
Additional Comments - They're just always great. I've dealt with them on several occasions from window tint to car detail. They always do a great job, they are always on time and adhere to schedules. The lady that answers the phone, she is fabulous. That woman is amazing.
Everyone was professional.
Additional Comments - They were good and very professional.
Additional Comments - I loved them and will use them again.
Additional Comments - Very professional organization, we appreciated their knowledge and service.
Additional Comments - This was a seemless process, very professional
Additional Comments - Everything was really good.
Additional Comments - They're friendly people.
Areas For Improvement - They didn't fall short of my expectations.
Additional Comments - They did a great job! I would go back.
They did fast, quality work and had friendly service.
Additional Comments - They were so friendly and so nice. They didn't get mad when I checked his work. The guy knew what he was doing. They were fast, friendly, and nice people.
Value - They provided great service for a great price.
Additional Comments - It was an awesome experience. They worked with my schedule to get the job done and provided a quality job done at a great price. They also had great customer service.
The front desk was very helpful.
Additional Comments - They were able to get the part in quickly.
Additional Comments - I arrived about twenty minutes early, and they were able to take me in at that time. I was happy about that.
Additional Comments - Whether its window repair or tinting, I always use A-1 Glass. They're the first ones I call and I always do business with them.
A-1 Glass does a good job and has fast, friendly service.
Additional Comments - They exceeded my expectations. They did a good job and I appreciated it.
Recognized Excellence - Everyone that worked with me should be recognized for their exceptional service.
Areas Of Satisfaction - The professionalism of A-1 Glass exceeded my expectations.
Recognized Excellence - The entire staff at A-1 Glass was Great!
Very professional service. They were on time.
Areas For Improvement - Nothing they did fell short.
Additional Comments - It's really great. I really appreciate everything, and they did a great job.
It was prompt service with good prices. They got the job done good.
Recognized Excellence - I would like to recongize Andy for his exceptional service.
Areas Of Satisfaction - They met all of my expectations.
Recognized Excellence - The lady in the office, Mary Grace, and Brian, were great.
Areas Of Satisfaction - A-1 Glass, LLC met my expectations all the way through.
Additional Comments - I was pleased to use a local company like A-1 Glass, LLC.
Recognized Excellence - I was satisfied with everyone. Sophia was outstanding.
Areas Of Satisfaction - They were first class.
Additional Comments - I couldn't ask for better.
They are very conscientious and do quality work.
Recognized Excellence - The installer he was courteous.
Areas Of Satisfaction - They were timely and stayed in communication. They did a lot of follow up and let me know what was going on during the process.
Areas For Improvement - There are no areas that A-1 glass fell short on.
Areas Of Satisfaction - They met all of my expectations.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of A-1 Glass, LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys