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For the most part, Window Pro has met my expectations. There is always going to be something that doesn't quite measure up; we found a couple of things that they did resolve. Overall, they did meet my expectations.
I thought the installation crew was excellent. It was the hottest day of the year and they worked really hard and fast. I know they had a problem with the job before me so they came as soon as they could. There was a little issue, but nothing they could fix. I thought everyone did a great job.
The manufacturer of the pergola took way too long to deliver the parts to Residential Renovations and then when the parts came a part was missing. It also turned out that manufacturer of the pergola was less than helpful. in dealing with a request from Residential Renovations which resulted in a nee... more
They were extremely professional, and helpful in the process. And my experience was an extremely positive one.
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