What I liked about the process was the efficiency that Sam provided. He handled all the issues from coordination with the insurance company, as well as handling the paperwork that had to be submitted with my HOA so all that was taken off my plate.
Too many mistakes made on in house procedures. Not completed in a timely manner. To many people handling the process from start to finish!
They got the job done on time, I am completely satisfied with the work and the product.
I received outstanding service in a timely manner. They are very professional and very knowledgeable. StormForce is a great company to work with.
I'm satisfied with my roof and satisfied with 95% of the work that was done. I had one complaint but it was quickly resolved. The gentleman who handled the complaint rubbed me the wrong way. It did get taken care of though. Basically, I got the assumption that he didn't believe me when I told him that there was still a leak in my garage. Everybody was aware it was there, and it was repaired. The roofers accidentally put a smaller hole in there, that was just underneath the roof, a storm came through and made it leak again. I understood what happened, but I was mainly concerned that the gentleman who reviewed it told me it wasn't leaking, even though I had a big puddle in my garage. I wasn't happy with him and treated me like I didn't know what I was talking about. The whole process of putting the roof on was good, as well as them addressing the leak quickly.
I strongly recommend StormForce.
Excellent customer service. The salesman was accurate and to the point with everything that he told me.
They did a quality job.
StormForce of Jacksonville was excellent !
I am so pleased with the entire process. Jack and his team at Storm Force have been exactly on point with everything that was stated in the initial meeting. I have recommended Storm Force to several friends already.
Our salesperson, Kenny was extremely professional and knowledgeable. He video taped our roof to show us the damage which was extremely helpful. He quoted us a price and that price never changed! We have recommended StormForce to multiple neighbors!
Very professional crew and company. Pulled off with military like precision. I did not have to worry about a thing. Would strongly recommend them to any of my friends.
They were very professional, knowledgeable and did a fantastic job. I would highly recommend them.
Mr. Linsey really followed up and they also gave me an upgrade I didn't know I was supposed to get.
Stormforce exceeded all my expectations, I couldn't be more pleased with my new roof and the people I worked with!
StormForce was really really good. I am very satisfied with the work they did in my home.
Storm Force was on the ball. They knew that we needed permission from our Homeowners Association. We would not have filed and followed the rules if it hadn't been for Storm Force. We just needed to put everything in their hands and then love our new roof. Incidentally, I have only come across one roofing nail since the job was done. Everything was so neatly done. We are very pleased.
StormForce caused problems with my roof that I didn't have before they replaced my roof. They caused a leak in my roof that I did not have before, that caused damage to the ceiling and walls of my home. They also charged me for labor and materials they did not provide. The company in no way has attempted to rectify the problem. The production manager, Jacob a Anderson refuses to contact me regarding the matter. Travis Slaughter I want to make sure you know the hardship you have caused and the kind of company you run.
StormForce of Jacksonville was very professional and followed up in a timely manner.
Bad experience , storm force does everything to get "all" the insurance money even the money allotted for other repairs besides the roof and not happy with that they get the money out of your pocket as well with late charges not in the contract.
Top-notch. Storm Force is a very good company. I was very satisfied with their work.
Five star rating thank you STORMFORCE.
They did everything they said they would do. I just didn't understand the repair portion of the contract, but everything else was fine. I didn't understand the protocols.
Double check everything, do no trust anything Storm Force says.
I was exceptionally pleased with the installation. I am over all pleased.