I've used Sonoma County Sunrooms two times. We were extremely happy with the product, service, and quality of installation both times. They were quick and clean. We absolutely loved the product.
It was done in a very timely manner and they always cleaned up after themselves. I had to have a fan put in later on and they came back and put it in with no problem. I was very pleased with their services!
We are very happy with our patio cover.
I would recognize everyone I talked too and everyone that worked on the site. They were very good and very professional.
The customer service was great! Very accessible and answered all questions.
They were great.
Everything still works and looks fine!
Sonoma County Sunrooms are wonderful people to work with. The employees of Sonoma County Sunrooms do not pressure you into getting something, and they make sure you get what you are looking for.
They are highly reputable, customer oriented, they make sure that you are totally pleased with what you got and the work they did, and they deliver on time.
Wish I could give more that 5 stars! Complete satisfaction & excellent in every way. Thank you.
The whole team was very nice to work with. I would recommend Sonoma County Sunrooms to everyone.
Getting started on this project was so easy when working with Paul. The persons working at the office are also so nice and friendly. The crew that the company has doing the work on the sunroom were great people, knowledgeable, worked hard and did a great job.
I had a custom built deck cover built by SOCO Sunrooms last November 2017. I was more than thrilled with the work. Daniel was very professional throughout the entire job and very attentive to any changes I might want. Jenny at the office was delightful to talk with and continued to check with me throughout the following year to make sure I was satisfied with everything after the rains. I can definitely highly recommend this wonderful company!
Sonoma County Sunrooms was very helpful for me when I was trying to find my replacement parts and get it applied to my existing awning. He also helped me secure it for the weatherproofing I already had on hand, he went above and beyond what was expected of him for the particular job. He did not charge me any extra for the little bit he did for weatherizing it.
I am very happy with the job Sonoma County Sunrooms did on my house!
The service was fast, easy, and on time. Everyone was super polite and professional.
Works great & looks great. Great people & great product.
They did a fantastic job! They did everything exactly the way they said they would and it came out absolutely perfect.
We are very pleased with our sunroom. Sonoma County Sunrooms did a great job. They were great with resolving some small issues we had.
They had a very thorough sales force. They made good choices of styles and fabrics.
Sonoma county Sunrooms customer service was the best, as well as having a superior product. They were professional, timely and great to work with. Would highly recommend!
We had some wrinkling difficulties with the awning material on our new SunSetter Awning. SunSetter sent a new replacement material three times but it still wrinkled. It became apparent that the type of material we ordered would not work well with the length of our awning. Sonoma County Sunrooms never gave up working with us and SunSetter and finally SunSetter agreed to provide a different kind of material at no additional charge, which has proven to work very well. Throughout all of the installations of new awning covers, Sonoma County Sunrooms provided the labor for all of the various fabric removals and installations and the company and its employees made a valiant effort to make sure we were satisfied with our awning. Sonoma County Sunrooms is a class act in every respect and I would definitely purchase from them again and strongly recommend their professionalism and service to anyone who might be thinking of adding an awning or a sun room to their home. I would give Jenny (my service contact) and Daniel, (our installer) a Five Star Plus rating.
They were so easy to work with and it was stress free.
I think they did an excellent job with what they had to work with here and I am enjoying my patio cover very much.
David, the sales representative, was very courteous and interested in customizing our installation to meet our design vision. The workers were very respectful, polite and very creative in problem solving. The office staff is also very friendly and helpful.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Sonoma County Sunrooms as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys