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They were very prompt in their response to my needs. They were very thorough in making sure the drying process was complete. Their follow up to make sure everything was to my satisfaction was prompt and done well.
It is great to have an experienced crew that have done several homes in my neighborhood. It is a local crew and not a hired contractor.
They were very professional.
Overall, product seems good and price competitive. Biggest complaints are: "salesy / pushy" sales process, not meeting schedule, dragging punch list out, cleanliness / professionalism of install crew (didn't cover hard wood floors, also caught installer climbing on my kitchen counters with his boots... more
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