The roof was completed in a timely manner from start to finish. The owner always answered any and all questions we had throughout the entire experience. The roof looks great!
In general they did very well, quick to respond and get us on the books, issues with materials isn't their fault, I felt like communication was great at the beginning, but then toward the end it faded. I didn't know we were waiting on the inspection, they came to work on Sat and it was to be a partial day they said, but then it was more a full day, they left because it started to rain and I guess they don't cover the openings to the stove hood vent and water was coming down onto our stove. They left everything in pretty good shape, but they did put a hole in our screen which was practically brand new and if they are going to offer to cap off the pipes from the old solar panels, they should double check if it's a cap or an elbow, they should cut those pipes instead of just breaking them, it strained the pipes going to the pool filter and it now leaks- now we have to fix a screen, fix the leak in our pool filter and redo the pipes, the roof looks really nice, will have to wait to see if the barriers they use are better but so far, the water comes out scalding and the a/c runs constantly so it makes me wonder
My wife and I are very satisfied with the job HomePlus did for us and would recommend them to others
Definitely. I’d say the whole team was professional and considerate .
Outstanding experience working with Todd Labair field manager and my informative sales Rep Mike Deno. Great teamwork and excellent service at a competitive price.
I will be happily recommend them to my friends and neighbors.
positive experience overall with a few missteps
I would not like to leave a public comment.
Your salesman Michael did a good job until the end when a promised $250.00 for advertising your company with lawn signs and written review on line wasn’t forthcoming. My husband Don (not Dale) and I are old school a company is only as good as the word of the people who work for it. Sad to say as good as the job was his unfulfilled commitment to us (even after many text asking about the funds) has not been honored.
HOMEPLUS communicated well, cleaned the job site daily, and was professional. The job took a couple of days and each day was excellent. If there were any issues, I was always informed.
I would not like to leave a public comment about my rating.
I think they did a very good job, workers were awesome and price was fair…new roof looks great.
Gary was very nice, courteous and knowledgeable. We could not have found a better person to assist us.
They did excellent work!
They were very helpful in solving my reroofing problem, especially since delays or lack of reroofing would have caused a problem with securing my property/homeowners' insurance.
Great service from Gary. Great new roof!
They always answer the phone whenever I called and answered my questions everything went the way it was supposed to clean up was good very efficient highly recommend them to everyone Frank Wheeler and Kim Wheeler
Since I was not able to be there,my neighbor said they did a clean quick job
The one mistake they did make, they took care of it quickly. As far as cleanliness after the job, they did a great job. The salesman was very nice to deal with. He was very informative, very easy to get a hold of. He always returned calls and very professional.
Of course!!!
They did a good job. They cleaned up well. They were very courteous. The salesperson was accommodating.
I definitely would recommend them to replace your roof, if you need to find a contractor. They did a great job.
Roofing by HOMEPLUS was awesome, and I am more than happy.
Fantastic experience from start to finish they were 10 out of 10
Gary was top notch and walked me thru the whole process of replacing the roof and made sure everything was done in a more than timely manner. The job was scheduled to start right after the tornado hit in the FTM area and I thought for sure it would be delayed, but they showed up right as scheduled and finished the job in the time frame we had agreed to within the quoted price. The crew cleaned up after themselves, you couldn't tell they had been there. EXCELLENT!
They were very professional.
They did very satisfactory work.
They were very good. I'm very happy with them!
They did an outstanding job.
It was easy, they made the process smooth and I didn't have to worry too much about the process, they kept me informed.
Roofing by HOMEPLUS did a good job, and it was completed very quickly.
Everyone was amazing. They were prompt returning calls and kept me updated throughout the whole process.
From the very first visit, Gary was extremely helpful. He assisted me with my insurance company, provided a timeline and communicated effectively with me. He exceeded my expectations and made everything about the process stress free.
Roofing by Homeplus put the wrong shingles on my home. Why would I recommend anyone to use them?
Response time was excellent. Supervisor visited home throughout process
When considering the supply chain issue and the backlog of jobs, I would have to say that I got what was expected of Roofing by HOMEPLUS. The roof looks great and I have gotten many compliments from my neighbors and people I don't even know. So I am referring Roofing By HOMEPLUS to my customers and friends.
Very little communication from Company throughout. I had some product on roof over 3 weeks. They didn't appear to know that until I contacted salesman. Product I ordered was not available at time of delayed installation, had to choose an alternative last minute. Gutters left bent and overflowing (that was fixed). Bump directly in front middle of roof could not be remedied and of course, that's the first thing I see when I look up. No follow-up after job completion except to collect payment. Salesman left ( dismissed? ) mid job. No warranty information provided, no customer priority number to call in case of emergency. Poor financing options. Thought process would be a little different for 15k cash.
Work was professionally done.yard was spotless when job was done. Gary was awesome. Thank you to all for a great job.
Gary was very helpful.
I enjoyed working with the staff at Roofing by HOMEPLUS. The company is very courteous and great to work with on this project.
You can't go wrong by choosing Homeplus.I highly recommend them.
Roof is great and as soon as my new front porch is done will have a roof over on that also
They've been great working with me on multiple issues. The customer service, the guys who worked with me, and the company are great.
Great roofing job done. Work completed in a few days. Very happy with results and it was the best price of all the companies I received quotes from. Norbert Hope the project manager was very easy to work with and made sure all work was completed to my satisfaction.
No
Very fast and polite experience. Thumbs up all the way
We have already recommended them to several associations. This job is for a condo association and they have done work on several units.
They were timely. came within budget, and did a nice job!
They were efficient they kept their appointment and cleaned up when they were done. They did a great job!
Great company. Quality work. Their installers actually work for Home Plus and have for many years. This provides quality work.
Gary & Bobby are the best. when the unexpected happens or a bad situation occurs even with all the preventive measures in place, they will do the customer right.