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I was satisfied overall. I had a leak, and they came out to fix it. The installers worked ahead of schedule, and they were helpful.
Outstanding Customer Service. I chose Southend Home Improvement from 3 other contractors.It felt like I had made doing business with them for years since Chris presented the company as respected, reliable and trustworthy. From Chris Kerr, the sales person to the project team, these guys are first cl... more
Everything was great, I can't complain.
The tilers made a mess of my sheetrock surrounding the tile. Had to get a painter to repair it. The tilers didn't install my fauset properly. Had to return to fix it. The glass installer left some silicone areas that need removing. I tried Goo b gone but it didn't work.
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