Keeping your home safe is essential. We are working with skill and care during this time. We can provide you with a new roof and or repairs without having to come into contact with any of our staff. We offer the ability to take care of all the paperwork electronically and make arrangements for our workers to work at a safe distance.
They did a good job.
They did a good job and didn't waste a year doing it. They did it rapidly and did a good job.
They were absolutely 100% professional. There was not one problem whatsoever start to finish. Clean-up was amazing. I didn't see one nail. They did an incredible job. I would recommend them in a heart beat.
They exceeded my expectations from start to finish. Very fair and honest. Professional work crew.
Crew was very good and knew what they were doing. Sales personal were very courtesy.
I needed an immediate repair for insurance purposes for the buyer of my existing home. They were at my house within 2 days of the quote and it took less than two hours for the fix. On time! Polite! Efficient! Documented before & after. Exceeded my expectations. Highly recommend.
Recognized Excellence - Jacob arrived and analyzed the area needing repair and thoughtfully prepared the estimate. He was first on scene the morning of the repair to get the project on its way. The team knocked it out in less than two hours.
Additional Comments - The entire process was well documented.
I was very satisfied with the work.
Safe - They went through a lot of trouble to cover my plants, and cleaned up after themselves. They were very clean.
Communication - They were so good with communication. Joe and Renee were excellent in communication.
Quality Of Workmanship - It looks good to me.
Problem Resolution - There weren't any problems to address.
Professional & Organized - Yes, absolutely.
Schedule - They were here when they said, and on-time. They worked hard all day.
Sales Knowledge - Joe was wonderful, helping me make decisions. Joe helped clean and answered all my questions. Joe was fabulous.
Recognized Excellence - I would like to recognize Joe. I would like to compliment the whole staff, they are just lovely people. They were willing to help. I had such a good experience.
Areas For Improvement - Clermont Roofing did not fall short of my expectations in any area.
Areas Of Satisfaction - Joe and Renee kept me aware of everything that was going on. They also keep me aware of what to expect and when. This meets my expectations.
Because I had such a positive experience I have told several of my neighbors about it. I hope they listen to me. I will always recommend Clermont Roofing and will use them again in the future!!
Problem Resolution - There were not any problems
Recognized Excellence - Joe thought of every detail. Excellent! Renee was in contact frequently - excellent communicator. The entire staff at Clermont Roofing was friendly and most helpful!!
Areas Of Satisfaction - Communication! They guided me through the whole process. I never had a worry or complaint.
Clermont Roofing was prompt, respectful, hard working, and put on a great looking roof. They got it done despite encountering unexpected wood repairs. And I think for a fair price.
Respectful - They covered all my flowers and plants and cleaned up each day before leaving.
Communication - Renee in the office was especially helpful.
Problem Resolution - The only "problem" we had was about putting up gutters. This is not really a roofing job, but Joe helped me decide on gutters/leaf guards.
Sales Knowledge - Joe helped us deal with the insurance inspector about getting our job covered under our policy.
Design - And those of our HOA committee.
They were really good and I'm really happy with them.
Recognized Excellence - Everyone did a really good job.
Areas For Improvement - Oviedo Roofing Enterprises did not fall short of any of my expectations.
Areas Of Satisfaction - They tried as much as possible to save my gutters so I wouldn't have to buy new ones.
Additional Comments - I'm satisfied overall with my experience.
Schedule - They exceeded our expectations for time even after the permitting office was closed for a day for a holiday. They still completed on time.
Sales Knowledge - Jim S. is a pro and replied right away, he knew exact what we needed and fulfilled it.
Recognized Excellence - Jim S. and Renee were our main contacts and they’re both exceptional with communicating. Thank you this was an important factor for us.
Areas Of Satisfaction - Timing, price, communication and materials being available were spot on! Very accommodating and considerate and respectful.
We had absolutely no issues with Oviedo Roofing because I did not do my HOA process correctly we had to reschedule my Roof Project I think 2 times and the were able to accommodate my needs both times without delay
They were very professional . Did everything they promised.
Safe - yes
Respectful - Absolutely
Quality Of Materials - yes
Quality Of Workmanship - yes
Expertise - yes
Professional & Organized - yes
Recognized Excellence - everyone that i worked with was wonderfull
Additional Comments - well satisfied
They're fast and efficient, provided great communication, quality work, and explained the entire process to me.
Recognized Excellence - The guy who came out to give me a a quote provided exceptional service.
Areas For Improvement - They did not fall short of my expectations.
Areas Of Satisfaction - They did what said they were going to do.
Communication - All of the office staff were friendly and responsive.
Sales Knowledge - Richie was great and I'll be calling him for a 2nd home's roof in the coming months!
Recognized Excellence - Richie was awesome. He was fast to quote a fair and complete estimate and always followed up with me timely. I will be reaching out to him again for another re-roof job.
Clermont Roofing is a company I would recommend to everyone. They got our job done sooner than it was scheduled. The crew was very professional and courteous. Estimator was professional and knowledgeable. Answered all of our questions. Office staff were a pleasure to work with.
Thank you so much Clermont Roofing!
Recognized Excellence - The whole crew that did our job. They were very professional and courteous. They did a great job on the cleanup as well. Steve the estimator was very professional and knowledgeable. He answered all our questions. Office staff were very friendly and helpful no matter how many times I called.
Areas Of Satisfaction - They stayed on the job untill it was finished. They were able to get our job done sooner that originally scheduled.
Fair price, good communication, did what they said they would do, polite and efficient crew.
Quality Of Workmanship - So far, roof seems good, but only time and rain will tell.
Recognized Excellence - Everyone on the project was good.
Areas Of Satisfaction - Everything else was good.
Clermont Roofing was amazing to work with! They were very accommodating with my schedule and the time it took for me to get the financing finalized for my roof replacement. They got everything done ahead of schedule and always communicated through the entire process. I would definitely recommend them to anyone needing roof repair or replacement.
Their customer service was great form beginning to end. I would strongly recommend them!.
Recognized Excellence - Steve and Renee, at Clermont Roofing, provided exceptional service.
Areas Of Satisfaction - Their customer service and communication exceeded my expectations.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Clermont Roofing and Oviedo Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys