The technicians were prompt, professional, and very thorough.
They did great, everything was right on schedule.
Our National Homecraft agent was fantastic.
National Homecraft met my expectations because the workers that I worked with were were excellent. I enjoyed working with them.
We were told they were going to be bringing the parts back we bought and they were never sent back to us.
I would recommend them to anybody.
I am very happy with my roof. It looks really good. My wife and I are both pleased with it.
They did a good job and cleaned up and let me know what they were doing along the way.
National Homecraft provides an excellent and professional job. I am very happy with my new roof and the work they did.
The salesman, Paul, from National Homecraft was not honest.
They do excellent work.
They did the work exactly like they said that they would and I am very happy with it.
Gary was very specific about explaining what all would be done. He came back and checked to make sure everything was done properly, so I have to give him a five on service.
National Homecraft does great quality work.
This is the third time that they have come out to my home to do repairs and to fix mess over mess.
I was happy every step of the way.
My expectations were met or exceeded in all areas.
They did an excellent job. We had no problems with them. They were here for 2 days, and they were done. I was happy with them.
They did a good job with everything.
They do not follow through when they have problems. They said they would send someone out and call to set up a time. They never called or showed up. The salesman was wrong about a lot of information as well.
We are very pleased with the quality of their work. The project itself is beautiful. We love it, and everyone who sees it loves it!
It rained every day they tried to get this thing done. When they finally got it done, it was a magnificent roof! Those guys worked their butts off!
They told us when they were gonna be here, and they came every day until the work was done. They left everything nice and clean. I think they did a good job.
National Homecraft did a great job. They did the work in a professional manner. They were efficient and polite.
I already have.
The salesman was supposed to give me a green metal roof but I didn't get either. Not happy at all.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of National Homecraft as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys