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I was completely satisfied in my dealings with everyone I spoke with from VPI. The new windows went in very quickly and on a very cold day no less.
The issue We had was the guy was an hour after the window of time and I had to call to get comfirmation the installer was still coming. The installer also had no idea what to do with the plastic hole to put in sink.
They did excellent work for us.
So far we are very impressed. Our friends go, "Wow." when they see it. It is cool.
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