They did a great job with the details.
Recognized Excellence - Scott Threat is an excellent Project Manager who I would recommend to anyone building a home. Brett Gardner was also a big help in keeping our project rolling- with many decision to make- she was very helpful to keep us on track.
Areas For Improvement - None!
Areas Of Satisfaction - I think that I could point to every aspect of the job and say that our expectations were exceeded! After the fact- we are now experiencing the energy efficiency that was promised and it is great to see!
Additional Comments - Billy was excellent to work with. Highly recommend anyone looking to build a home to seriously consider Linnane.
Recognized Excellence - Chad Sheets was great to work with.
Areas Of Satisfaction - As per good ratings above - quality was very good.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Linnane Homes as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys