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I thought the sales process was good. During installation one of the individuals didn't want to answer questions about the product. Also, I didn't realize that I would lose window space because the replacement window frame were larger.
Good try; did not arrive on time and did not bring equipment they needed; such as ladders, sand paper and drop cloths
They did an excellent job and I was very pleased with the representative.
They need to fix their flooring issue. Heritage Homes is wonderful. I had a great experience the entire way through, but their flooring subcontractor leaves something to be desired. For such a professional company that did such an amazing job, I couldn't believe at how low quality the flooring was.... more
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