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We will be recommending this company to everyone in the market for outdoor spaces. They did an amazing job with our project and helped us with design ideas we would never have though of. They were completely focused on our satisfaction from start to finish.
Skilled, pleasant and engaged. It was a pleasure to use Cunningham's
I was very pleased with the speed of the job. I was very, very satisfied.
They didn't clean up after themselves. Initially, it looked like they were professional, but they left my house a mess and there is paint everywhere on my door knobs, counter tops, and carpets. They left their trash from the food that they were eating and they left the bathroom a mess.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Kevin's Roofing & Attic Insulation as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys