About this company
ImproveIT! of Atlanta, LLC
ImproveIt of Atlanta, LLC believes in improving your home one project at a time. We proudly service the greater Atlanta metro area. Not only do we improve homes in metro Atlanta, we're also locally owned, owner-operated and work with roofing materials that are manufactured in Georgia. We are a local business with over 30 years of experience committed to our customers, while supporting other local businesses and suppliers. Show more
ImproveIt of Atlanta, LLC believes in improving your home one project at a time. We proudly service the greater Atlanta metro area. Not only do we improve homes in metro Atlanta, we're also locally owned, owner-operated and work with roofing materials that are manufactured in Georgia. We are a local business with over 30 years of experience committed to our customers, while supporting other local businesses and suppliers.
We are:
- Proud members of the Better Business Bureau, specifically for roofing.
*There are 2,500 roofing companies in Atlanta, but only 400+ are accredited by the BBB!
- Adequately insured for your protection.
Our standards are extremely high and no job is ever complete until you are 100% satisfied. We are committed to meeting or exceeding all of our clients’ expectations on all projects.
ImproveIt of Atlanta, LLC has a proven reputation for providing quality home improvement services throughout metro Atlanta storm damage specialists. Hide
Types of work
GuildQuality surveys
Badges
Photos 23
Coronavirus (COVID-19) response
We’re taking the following precautions for our customers:
We have provided sanitizers to everyone and are ensuring that no one in the field is sick. We are communicating to homeowners that we are considered an essential business and can keep working.
Customer satisfaction
Of 504 customers surveyed, 240 respondedReviews 216
Of 240 respondents, 216 left a reviewRecent reviews
Henriette M.
The work was done as promised: quickly and well. Love the new roof.
Additional comments
Professional & Organized
Professional & Organized - Customer service is exceptional.
Recognized Excellence
Recognized Excellence - I think it's Andrea and Jerome. They both eased my concerns with a smile.
Areas Of Satisfaction
Areas Of Satisfaction - Customer service
Deanza B.
Having never filed a claim, I was walked through the process which made it easier and less stressful
Additional comments
Types of work
Types of work - Roof had wind damage and was completely replaced
Communication
Communication - Considerate of my time and met with me according to my schedule and followed up with email/text of docs confirming what was discussed
Quality Of Workmanship
Quality Of Workmanship - From an amateur's "eye", everything looks professionally done. Nothing looks out of place or sloppily done. Installers were on time, ready to go and did not waste time
Professional & Organized
Professional & Organized - From the first meeting with Stephon Cowser and Dalton Harth until completion of project, professionalism/organization was above board
Recognized Excellence
Recognized Excellence - Stephon Cowser and Dalton Harth, Sonja for customer follow up
Additional Comments
Additional Comments - Glad I had reliable people who could take me by the hand and make this process as easy as possible. Thanks ImproveIT of Atlanta!!
Monique L.
I worked with ImproveIT! of Atlanta, LLC for the replacement of my roof. From the beginning to the end of the process it was smooth. All representatives were very respectful and prompt and provided me with all the information needed. I had never gone though a roof replacement and was a bit anxious but they reassured me and I am highly satisfied. I highly recommend them for anyone who is needing a roof.
Customer in Covington, GA
They did the work fine, but I was not pleased with the cleanup.
Benjamin J.
They did a great job. It was done to my satisfaction.
Additional comments
Communication
Communication - The salesman communicated well. Reggie and Carlos communicated well. The office staff had an attitude with me when she spoke.
Customer in Atlanta, GA
They met all my expectations!
Additional comments
Recognized Excellence
Recognized Excellence - Sonja Smith provided exceptional service.
Areas Of Satisfaction
Areas Of Satisfaction - They met all my expectations!
Stephanie D.
They did a great job with customer service and taking care of the business!
Additional comments
Recognized Excellence
Recognized Excellence - I would like to recognize PJ, Stephan, and Sandra.
Areas Of Satisfaction
Areas Of Satisfaction - They met/exceeded my expectations when they took care of the business part of it, they took care of everything.
Rhonda W.
Additional comments
Additional Comments
Additional Comments - I like the way from the beginning to end they made sure that everything was taken care. They made sure that everything was done right.
Nikiya H.
Additional comments
Areas For Improvement
Areas For Improvement - ImproveIT! of Atlanta did not fall short of my expectations.
Areas Of Satisfaction
Areas Of Satisfaction - ImproveIT! of Atlanta met all of my expectations.
Bennie M.
They were quick and didn't leave a mess
Additional comments
Recognized Excellence
Recognized Excellence - Carla was exceptional.
Areas Of Satisfaction
Areas Of Satisfaction - They did what they said they would do in the time they said they would do it.
Additional Comments
Additional Comments - I like that it was quick and easy.
Customer in Atlanta, GA
Additional comments
Recognized Excellence
Recognized Excellence - Andre was fantastic!
Customer in Covington, GA
Additional comments
Communication
Communication - They explained a lot to us.
Recognized Excellence
Recognized Excellence - Carlos, he explained everything to us in detail.
Areas Of Satisfaction
Areas Of Satisfaction - All of them!
Additional Comments
Additional Comments - I would recommend them. Everything was done really well.
Sonia B.
Additional comments
Recognized Excellence
Recognized Excellence - Carlos was exceptional, very knowledgeable and helpful as insurance go between.
Areas Of Satisfaction
Areas Of Satisfaction - Everything was exceptional.
Additional Comments
Additional Comments - It was a long day because of the size of the house but it was a good experience despite that.
Customer in Covington, GA
Additional comments
Recognized Excellence
Recognized Excellence - P.J. was really good, thorough and patient. The contractor also was very efficient.
Areas Of Satisfaction
Areas Of Satisfaction - Overall customer service.
Customer in Mableton, GA
The material was very nice and I felt as the roofing material was upgraded. The work was done professionally. Overtime there was a small leak that occurred in the house and the overall work was done great. I still would recommend them nice.
Additional comments
Recognized Excellence
Recognized Excellence - Sonya was on top of it every time I called. I had to call them back because there was a leak. One of the roofers had quit so I had to wait two weeks before someone could come out. Sonya stayed on top of it until the job was completed. She even sent me pictures before and after.
Areas Of Satisfaction
Areas Of Satisfaction - I am enjoying the materials itself. the roof looks great from afar.
Additional Comments
Additional Comments - I would and have recommended them. I had a great experience.
Janice T.
Additional comments
Recognized Excellence
Recognized Excellence - PJ..who help me select the roof.
Vickie K.
Additional comments
Recognized Excellence
Recognized Excellence - Carlos,, He went above and beyond, He made it fell like I was talking to a friend
Thelma V.
Additional comments
Quality Of Workmanship
Quality Of Workmanship - It's beautiful!
Recognized Excellence
Recognized Excellence - I would like to recognize everyone involved, the workers, customer service, and the initial rep who came out. All of them are a "5!" They were very professional. They did what they said they were going to do, and I'm very well pleased. The customer service rep (Sonya) and my rep (PJ) who came out to the house both did exceptional jobs in their position.
Areas For Improvement
Areas For Improvement - I'm so happy with it!
Additional Comments
Additional Comments - It was done on time, they were here on time, and they were very good workers. They stayed to the task until the very end. I would give them a "5" for all of that! I'm very well pleased with it. I love my roof!
Taurus P.
Additional comments
Recognized Excellence
Recognized Excellence - Yes. Andre. I think he was the manager on the project. I can't remember his last name.
Areas For Improvement
Areas For Improvement - I would say none. They didn't fall short of my expectations at all.
Areas Of Satisfaction
Areas Of Satisfaction - I would say, overall the quality of work and the amount of time it took them to do it.
Additional Comments
Additional Comments - Yes, I was referred by a neighbor and just based off what I saw them do to his roof, that is why I called them. Andre Bogsan, I believe his name is, was very informative, he listened to my needs and got what I needed done in the time that I needed it done in.
Response
Aldy M.
Additional comments
Recognized Excellence
Recognized Excellence - Carlos Ikea was exceptional.
Areas For Improvement
Areas For Improvement - Everything was fine.
Areas Of Satisfaction
Areas Of Satisfaction - They met my expectations.
Customer in Ellenwood, GA
Customer in Covington, GA
Additional comments
Recognized Excellence
Recognized Excellence - Carlos was really good at communicating with me, following up, and also getting the job done from the beginning. Sonya, that I spoke to on the phone was really good also.
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the job. They did the job and I feel like it worked out for me price-wise. That definitely exceeded my expectations. They also had good customer service.
Customer in Decatur, GA
Additional comments
Recognized Excellence
Recognized Excellence - I would like to recognize Andre Bogsan.
Areas Of Satisfaction
Areas Of Satisfaction - Everything was fine. They did everything they said they would do.
Additional Comments
Additional Comments - Everything was on schedule. They did what they said what they do.
Gavin S.
Additional comments
Recognized Excellence
Recognized Excellence - They were all great.
Areas Of Satisfaction
Areas Of Satisfaction - The quality of the roofing met or exceeded my expectations.
Response
Customer in Lawrencevile, GA
They were very good.
Additional comments
Recognized Excellence
Recognized Excellence - I would like to recognize everyone that I worked with.
Areas Of Satisfaction
Areas Of Satisfaction - The timing was good. They cleaned up well after they finished.
Response
GuildQuality
Customer feedback report
