About this company
ImproveIT! of Atlanta, LLC
ImproveIt of Atlanta, LLC believes in improving your home one project at a time. We proudly service the greater Atlanta metro area. Not only do we improve homes in metro Atlanta, we're also locally owned, owner-operated and work with roofing materials that are manufactured in Georgia. We are a local business with over 30 years of experience committed to our customers, while supporting other local businesses and suppliers. Show more
ImproveIt of Atlanta, LLC believes in improving your home one project at a time. We proudly service the greater Atlanta metro area. Not only do we improve homes in metro Atlanta, we're also locally owned, owner-operated and work with roofing materials that are manufactured in Georgia. We are a local business with over 30 years of experience committed to our customers, while supporting other local businesses and suppliers.
We are:
- Proud members of the Better Business Bureau, specifically for roofing.
*There are 2,500 roofing companies in Atlanta, but only 400+ are accredited by the BBB!
- Adequately insured for your protection.
Our standards are extremely high and no job is ever complete until you are 100% satisfied. We are committed to meeting or exceeding all of our clients’ expectations on all projects.
ImproveIt of Atlanta, LLC has a proven reputation for providing quality home improvement services throughout metro Atlanta storm damage specialists. Hide
Types of work
GuildQuality surveys
Badges
Photos 18
Coronavirus (COVID-19) response
We’re taking the following precautions for our customers:
We have provided sanitizers to everyone and are ensuring that no one in the field is sick. We are communicating to homeowners that we are considered an essential business and can keep working.
Customer satisfaction
Reviews 188
Recent reviews
Customer in Covington, GA
Additional comments
Recognized Excellence
Recognized Excellence - Carlos was really good at communicating with me, following up, and also getting the job done from the beginning. Sonya, that I spoke to on the phone was really good also.
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the job. They did the job and I feel like it worked out for me price-wise. That definitely exceeded my expectations. They also had good customer service.
Customer in Decatur, GA
Additional comments
Recognized Excellence
Recognized Excellence - I would like to recognize Andre Bogsan.
Areas Of Satisfaction
Areas Of Satisfaction - Everything was fine. They did everything they said they would do.
Additional Comments
Additional Comments - Everything was on schedule. They did what they said what they do.
Gavin S.
Additional comments
Recognized Excellence
Recognized Excellence - They were all great.
Areas Of Satisfaction
Areas Of Satisfaction - The quality of the roofing met or exceeded my expectations.
Response
Customer in Lawrencevile, GA
They were very good.
Additional comments
Recognized Excellence
Recognized Excellence - I would like to recognize everyone that I worked with.
Areas Of Satisfaction
Areas Of Satisfaction - The timing was good. They cleaned up well after they finished.
Response
Customer in Lithonia, GA
They are a good company and did good work. I was well satisfied with their work.
Additional comments
Recognized Excellence
Recognized Excellence - Everyone I dealt with was very professional.
Areas Of Satisfaction
Areas Of Satisfaction - They were professional and good in everything they did.
Response
Lisa H.
The process from beginning to end was pretty quick and the customer service person that I spoke to was extremely friendly.
Additional comments
Recognized Excellence
Recognized Excellence - The customer service department was great very friendly
Areas Of Satisfaction
Areas Of Satisfaction - timeliness, friendliness, trustworthy
Response
Helen N.
Additional comments
Recognized Excellence
Recognized Excellence - Everyone did a good job.
Areas Of Satisfaction
Areas Of Satisfaction - All of the projects exceeded my expectations.
Additional Comments
Additional Comments - ImproveIT! of Atlanta was good and on time.
Response
Customer in Stone Mountain, GA
Additional comments
Recognized Excellence
Recognized Excellence - They were all good to work with.
Response
Customer in Loganville, GA
Additional comments
Areas For Improvement
Areas For Improvement - I would like to recognize Carlos. He was helpful, knowledgeable, and expedient.
Response
William P.
They were very helpful, polite, and kept me informed.
Additional comments
Recognized Excellence
Recognized Excellence - I would like to recognize Carlos Mateo.
Areas Of Satisfaction
Areas Of Satisfaction - I was satisfied in all areas.
Additional Comments
Additional Comments - It was a good experience.
Kevin B.
The service was fast and efficient.
Additional comments
Recognized Excellence
Recognized Excellence - Carlo was very professional and he did a great job.
Response
Rolando C.
They worked efficiently and actually very quick.
Additional comments
Recognized Excellence
Recognized Excellence - I would like to recognize Patrice McKnight. She did an exceptional job and made it seamless for us. She made sure that everything was coordinated. She took it upon herself to ensure it was a smooth transition when we were getting the roof installed.
Areas For Improvement
Areas For Improvement - They didn't fall short. They did an exemplary job.
Areas Of Satisfaction
Areas Of Satisfaction - They actually exceeded my expectations with the roof installation. It was going to storm in the afternoon during my installation, and I was concerned. They said it would be finished before any rain came. They finished two hours before the storm. They worked efficiently and in a timely manner. I thought they would still be working, but they got through it fairly quickly.
Response
Customer in Ellenwood, GA
Additional comments
Recognized Excellence
Recognized Excellence - I would like to recognize Carlos.
Areas Of Satisfaction
Areas Of Satisfaction - They did a great job. They didnt' bother me and when through with the job, they left.
Response
Kelly H.
Additional comments
Recognized Excellence
Recognized Excellence - Everyone was really honest and helpful. They were all easy to work with and did a great job.
Response
Chequita I.
Carlos was informative, detailed, and courteous. They did a wonderful job and cleaned up very well after they were done.
Response
Payton H.
They are a very good company and did a great job for me.
Additional comments
Recognized Excellence
Recognized Excellence - I would like to recognize the salesperson. He was great. Carlos the other guy, whose name I can't remember, had good communication with me.
Areas Of Satisfaction
Areas Of Satisfaction - They did great in all areas. I would recommend them to anybody.
Response
Dennis P.
Carlos was very professional. He performed in a timely and efficient manner. Sonja was also very professional and courteous.
Additional comments
Communication
Communication - Carlos kept me informed of every step of the roofing process.
Quality Of Workmanship
Quality Of Workmanship - Quality product and service
Professional & Organized
Professional & Organized - Very professional and organized
Schedule
Schedule - On time for every scheduled event
Recognized Excellence
Recognized Excellence - Carlos and Sonja treated us with dignity and respect. Explained everything in detail for greatest understanding
Areas For Improvement
Areas For Improvement - Keep doing what you do; It works.
Areas Of Satisfaction
Areas Of Satisfaction - Professionalism, cleanliness, efficiency and timelines
Additional Comments
Additional Comments - Awesome representation of your company demonstrated by Carlos and Sonja
Response
Evelyn C.
They worked well with me and explained my questions. They showed me how to submit to the insurance agency and it was pretty clear. Also, after the insurance company approved, they came and explained to me the different types of roofs we can use and what type of roof I have. I liked the way they explained it and the timeline was good.
Additional comments
Professional & Organized
Professional & Organized - They left everything clean. They came real early before I left for work, and when I came back everything was clean.
Schedule
Schedule - They adhered to the schedule even with the bad weather in February and March.
Recognized Excellence
Recognized Excellence - I would like to recognize, Carlos Matao the inspector and the person who I was in contact with. He was not the first person, but he came afterward. He was very clear and said if you have any questions, you can send me a text message or call me. He was pretty good.
Areas Of Satisfaction
Areas Of Satisfaction - The guy who first came here maybe he left the company. It was pretty good the way they assigned Carlos to work with me.
Additional Comments
Additional Comments - I highly recommend them. There are very serious. I went online and checked the reviews. Then they started. They are a good company you can trust.
Customer in Austell, GA
Additional comments
Recognized Excellence
Recognized Excellence - I would like to recognize Carlos. He helped us a lot.
Areas Of Satisfaction
Areas Of Satisfaction - Everything was excellent and we are happy with the work.
Reginald P.
Additional comments
Recognized Excellence
Recognized Excellence - I would like to recognize Carlos for his exceptional service.
Areas Of Satisfaction
Areas Of Satisfaction - The company met my expectations in all areas in installation and the clean up.
Chandra G.
Additional comments
Recognized Excellence
Recognized Excellence - Jermone Gray & Brian Bocinec were both very helpful. Sonya was very helpful. Brian was able to help me put in a claim.
Areas Of Satisfaction
Areas Of Satisfaction - They got it all done in 1 day. They cleaned it all very well, except for some nails.
Kevin C.
I highly recommend ImproveIT! of Atlanta, LLC! I was highly satisfied!
Additional comments
Recognized Excellence
Recognized Excellence - I would like to recognize Carlos for exceptional service.
Areas Of Satisfaction
Areas Of Satisfaction - ImproveIT! of Atlanta, LLC met/exceeded my expectations in all areas.
Additional Comments
Additional Comments - I was very satisfied.
Customer in Lithonia, GA
I had the best experience with them. All of my questions were answered. Everyone was very professional.
Vickie S.
Entire staff was very courteous, answered all my questions and promptly returned all of my calls...I would definitely recommend their services!
Tyron T.
They provided excellent service.
Additional comments
Recognized Excellence
Recognized Excellence - I would like to recognize Carlos for his exceptional service.
GuildQuality
Customer feedback report
