They came and knocked it out, It was a good service.
I would like to recognize Carlos for is exceptional service.
It looks nice.
Everyone was pleasant and professional. They took care of my roof repair. Overall we had a pleasant experience and I would defiantly recommend them.
Carlos, who I dealt with during my install was awesome. He was also very kind and courteous, flexible and professional.
The scheduling was good along with the price. Everyone showed great professionalism.
I would like to recognize Reginald for his exceptional service. He went by my house and noticed the back gate was opened and he called me to ask if it was okay if he closed the gate. That was above and beyond and very exceptional.
The met my expectations. I was out of town when they did the job but it was done by the time I got back home. They did a great job.
Reginald went above and beyond his responsibility.
I would like to recognize Carlos for his exceptional service.
They did what they were supposed to do.
I asked for them to reschedule due to weather conditions.
Carlos was awesome! Give him a raise!!
Carlos very efficient, knowledgeable, and accessible.
I have and will recommend your company.
The clean up after the job was completed.
They do what they say they are going to do.
I was very satisfied with the work.
I would like to recognize Andre.
I was most satisfied with my roof.
Tony Fernandez Sonja
Met all of my expectations
I like their Business Model
Ms. Sonja Smith. She did an outstanding job to assist us as much as she could.
The same night the roof was installed, a storm came and water came into the house and stained the ceiling even more. It was finally decided the water was coming from the chimney. Ms. Sonja Smith sent the roofer out and sent us pictures of chimney so we could discuss with repairman.
Stefon was exceptionally helpful in scheduling my appointment and helping me understand how to contact my insurance company. Carlos M was very professional and made the roofing process exceptionally easy. He was and remains available at all times.
Extremely organized, efficient and polite workers. My roof is beautiful - absolutely no problems
I will recommend Improve IT to everyone!
They did a good job.
Looks of the finished work
Timely and True to Their Word
Very timely with cleanliness (personal etc.)
Any & All communication clear, concise & ALL questions addressed IMMEDIATELY
What They promised is EXACTLY what They delivered
TRUE to each deadline
Work well with others
MS. P. J.
Thanks for the miracle ImproveIT! of Atlanta,LLC
Carlos was Awesome, very knowledgeable and Courteous.
My female rep. should be recognized. I do not remember her name.
They did an excellent job. I appreciate everything and I will recommend them to anyone. They did excellent work in a reasonable amount of time.
They did everything they said they would. They did great.
Thank you, ImproveIT!, and I'll be looking forward to working with you in another 2 years.
They did everything they promised to do, and they did it in an expeditious way. Also, working with Carlos and Sandra was excellent. They sent people out on the spot, and they were very good to work with.
I would like to recognize Carlos and Sandra.
They did a good job.
They met or exceeded expectations with Carlos. There was some residue left on my gutters, and he got up there and cleaned the gutters himself!
It was a great experience! I'm glad I did business with them. I have already recommended them.
I would like to recognize everybody.
They met/exceeded all of the above.
I would like to recognize Daniel for his exceptional service. He was the guy that came out. There was another girl also who was the reason why we went with ImproveIT. I would like to recognize her as well. I think her name was Keema. She came to my house several times and knocked on my door. Her personality was infectious. She was the real reason why we went with them.
They exceeded my expectations because of how they cleaned up the residue after the roofing job. They did a really good job.
They were all professional.
They met or exceeded all my expectations.
I would like to recognize Patrice McKnight and Joseph Sterfon for their exceptional service.
They met or exceeded my expectations with the cleanliness of the yard and the neat roof.
I would recommend them anytime!!
I would like to recognize Sondra & the supervisor.
Talking to Sondra made me feel much better. She made sure everything was done correctly.
Excellent in all services redendered
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of ImproveIT! of Atlanta, LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys