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As stated throughout, our experience with Thompson Creek has been very complete and satisfying. We even visited the plant in Maryland just so we could get to know them better. They established a strong team effort/approach with us and stayed focused all the way through to final installation keepin... more
They have untimely management, and workmanship varied from high quality to mediocre. We are still experiencing issues after restoration was finished. This was not the smooth process I was guaranteed.
Excellent quality work although I had to call several times for the rep to finally get back to me
The few mud stains from our last winter frost which were on our dining room rug were not removed. This was the primary reason we wanted to have the rugs cleaned. Both rugs are 100% Tibetan highland wool and have a high value. Do not understand how dirt stains cannot be removed from the type of wash... more
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