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I am very satisfied with the installation and the materials used in the door. I would be careful in picking the right salesman, because if you get the wrong salesman, the communication will not be effective.
Employees were professional and courteous. Corner of roof and caulking had to be redone, but it was fixed when I pointed it out. The tearing off of shingles and old nails could have been done with a little more care to debris in yard and new nails in porch roof were not aligned neatly in porch bea... more
The installation team arrived a day earlier than scheduled (to my satisfaction), the project super was very informative and very attentive. He delivered superior customer service. The cleanup was a little less than I expected, but the super came on his own time to make sure everything was cleaned... more
I think you can do better. The back office is very well organized and the sales guy was also helpful and very well prepared to give me a quote. However, the craftsmanship and attention to detail were lacking in my opinion.
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