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Would like better communication rather than phone recordings. Plus, we dislike evening calls, requesting us to complete a survery. We've told them three times not to call during evening hours.
I was very pleased with my salesman (Rick). He sold me a great product. The installer was also very clean and great. Overall, we love our windows.
They were a refreshing service provider in today's world with great reliability.
I am very disappointed in our experience with this company. We made this purchase with the promise that if any issues were to occur, they would be fixed immediately. The salesman stated â€œwe wonâ€™t stop until you are happyâ€. Unfortunately, that has not been the case. We were misled on the design... more
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