I was very pleased.
I wouldn't recommend them to anyone.
I don't know if some of the guys that came out here have been trained good or not because they seem to be young. One guy came in about my sink and charged me over $100, was only here 15 minutes, and I am still having problems.
They didn't end up having to do any work. I thought that there was an electrical wire that had been cut, but it was not. I would give them five stars for the service that they did do - which was come out and take a look at everything for me.
In installing the HVAC system, there had to be an update to the electrical panel. We were told that Estes was not licensed to repair the hole in the wall that remained afterwards.
Estes is always satisfactory.
The last time I used they the guy did not bring along the filter needed to replace it. I took half a day off work and came home only to find that he was not prepared to do the service. That was kind of frustrating.
I do not recommend companies ever.
Estes Services gets all A's in my book.
They installed the system I have now back in 1995-96 and the unit is still working, but when I called to do some follow up and the first thing they wanted to do was replace the whole system. I didn't feel that we needed to replace our system. They said that they wouldn't be able to provide service anymore after 2017 on the model that I have.
Everything was fine.
I have recommend them several times.
They did a great job and I would recommend them.
I have already referred others to them.
Just reliability and timeliness was good. They've done H-VAC and plumbing. They deserve an A.
Outstanding—not one complaint. When they say they are coming, they show up, they do excellent work, they clean up after themselves, and if I have a problem with anything, all I have to do is call them, and they immediately respond to what the issue is. I've been with them for 25-30 years. They do air conditioning, heating, dehumidifying, electrical, and plumbing. They deserve an A+.
I wouldn't say outstanding. They were fine. I did not like their quote on further work. It was something electrical. It was for my mom. An outlet or something downstairs was not working correctly. Everything is working now. I'd give them a C+.
The technician was very informative, and he was also training another technician—I'm all into education—so he did a really good job making sure he understood what they were looking at—and me too, because I don't know about that stuff. It was a gas line filter—it was inverted the wrong way, or something like that—a gas line feed or something I can't even remember. I'd give them an A, definitely; they put on shoe covers and everything.
It wasn't major work, just inspection stuff. They did the electrical, heating, and air conditioning. I was overall-satisfied with everything afterward. The customer service was OK—I had to reschedule a couple of times due to weather and being out of town—they were very accommodating. They didn't do a large amount of work, I guess, but it was A work. It was very easy to get ahold of them to reschedule. I don't usually do too much recommending.
The guy, Elliot, was very nice and friendly. It was basically just to look at something that ended up not being a problem, but I thought it might be—but he was great. This was a plumbing issue. Everything's good; I'd give them an A.