I think they worked efficiently and thoroughly to provide high quality services to make our house more energy efficient.
After several calls to 6 different contractors, this one proved to be worthy of accepting the job. When I called they answered the phone and when I sent an email they responded immediately. The other contractors never returned my calls or never showed up for their appointment or they had limited staff able to do an evaluation. This company passed with excellent service in all categories.
One of the best companies I've ever dealt with in terms of quality of performance, timeliness and neatness. I would recommend them to anyone.
I have already recommended.
They were fantastic. When Pascale came out, she did a great job of explaining everything that was going on in the house. It wasn't a hard sell at all. The installers did a great job. They were on time. They left the house cleaner than they found it. In the end, everything has been more comfortable since they finished their work. They did an energy audit, some insulation, and some other repair work. I'd give Energy Efficiency Experts an A+.
Overall, it was a really good experience. It was efficient. They were responsive. They did what they said, which is—we got a rebate back from our energy company, based on the work that they did and that was as they had—it was basically what they said it would be, so that was positive. The only thing that was a little difficult, and this wasn't really their fault was that we were doing roofing work with another company, and we had to coordinate between the two, and that was difficult. But it wasn't really their fault, as much as maybe the other company’s miscommunication. I was happy with their services. Everybody was polite, courteous, efficient. They did an audit, and then based on the audit we did—sort of most of the itemized list that they had found on the audit—so there was some insulation work. I'd give Energy Efficiency Experts an A.
It was a mixed experience. They were putting in insulation in the back of my house and sort of filling in two windows. I would give the overall experience a C. I don't have enough expertise to judge whether or not they were doing the right thing.
There was nothing that I disliked. They really knew their stuff. They were really easy to work with and very professional. They also did the work. They gave the audit, recommendations, and then we picked what we wanted to do, and they did it. I would give them an A+.
They're pretty clear on what they're going to do. I needed extra work they couldn't do, and they helped me find someone to do it. They didn't fix all the issues because—just the way house is built there were issues they couldn't fix, but other than that they showed me the other issues and told me who to call to help fix those issues. We've been pretty happy with what they've done. They did energy audits and insulation, and the Pep-Co rebate thing. I'd give Energy Efficiency Experts an A-.
The staff were all good, thoughtful. I felt like Energy Efficiency Experts knew their material and were experts. They were pretty responsive. They did the audit, and later on, they did the insulation and sealing. I'd give them an A-. There was a little bit of extra clean up that they could have done.
I was very happy with the work.
They were professional. They were on time. Energy Efficiency Experts just did a professional job. They did insulation work. I'd give it an A.
They did a very good job. Their estimate came in accurate, and their efficiency was quite high—they finished the work quickly. And when we noticed things we weren't sure about, they answered all our questions immediately. They did wind up doing a fair amount of insulation. I think the total cost was like $9000. I'd give them an A+ overall. I would recommend Energy Efficiency Experts.
I liked that they were very social. Very pleasant and they smiled. Whenever I asked a question, they didn't dismiss me—they answered my question and basically said, 'we get a lot of questions like that.' They started with the audit, and then I had them do some of the insulation. I'd give them an A+. They kept in contact with me the whole time. I would recommend them.
They were very diligent and preserved in finding everyway they could to fill places where outside air could get into the house. They did insulation. I would give the experience an A.
They were recommended, so my real estate agent was raving about them. So, they came. They did the audit, but then we couldn't get in touch with the lady that did the audit. She just wouldn't answer the emails, would not give us the leftover information that she was supposed to give us. She's like, 'Oh, remind me please because I forget stuff.' We did, but we didn't get anything back. Six months later, she writes us and I'm like, 'You know what? Forget it.'
They were on time. It was good. They came in and did the efficiency check for our home. They did the insulation on the roof. I'll give them an A.
They did an energy audit. They did a very good job, and they gave us some recommendations. It was an A experience. They were fine.
They were OK. They were very enthusiastic, and I think they were very thorough. They did an energy audit. I'd give them an A.
They didn't make that much of an impression. I have no opinion of them honestly. They did one of those blower door tests. This was like six months ago, so I'm a little iffy on the recollection here. I guess an A, because I have no complaints. There was no actual work done. I don't think I had any interaction with their customer service. I think they showed up on time. I didn't think it was anything that useful.
I didn't have a similar or past experience doing this type of work, so I don't have anything to compare it to. They seemed knowledgeable. Had helpful tips for improving the energy efficiency of our home. Practical things to do. Seemed like they knew what they were talking about. They described it as a home energy audit. There was a couple of different things that they did while they were there for the duration of few hours of work that they did. I'd give Energy Efficiency Experts an A.
They came when they said they would come, which is always nice, and they did good work. They did insulation on my attic, and I've just had some guests staying up there, and it's been warm—for Washington, DC—and they said it was pleasant there. The temperature was pleasant and not overly hot on the third floor, which is usually pretty hot without the insulation. They cleaned up well afterward. I think they did a good job. They insulated my whole attic of my townhouse. I would give them an A. They did good work, and I had no complaints.
They did very good work. They did an energy audit. They're very professional and very expert. I would give them an A+ overall.
They did an energy audit for us. I liked that they had pretty good service. They came out and they had our house—did the audit for at least two or three hours. They did a good job of explaining what they were doing, and then explaining the results of their report—and explained to us what that meant, and telling us what we can do differently. I would grade the overall experience with an A-.
They were very good, very thorough, and they followed up with the report and pressure studies. And they were very, very good. I had the insulation done after the fact. So, I kind of put the cart before the horse. I would give them the best. They were very thorough, and they came back twice to follow up. So, they were very good.