I think their products are of good quality.
Levi helped us through the entire process and provided exceptional customer service.
Got off to a bit of a rocky start but once we began working with Levi it was smooth sailing. From the design issues down to integrating the new cabinets with the old, he was spot on every step of the way. The cabinets are stunning and I get tons of compliments. Absolutely 💯 pleased.
Great products and great service!
Quality products and staff are wonderful to work with. They really listen to their customers.
Quality, price and selection are great. Won’t regret it!!
The product is fine cabinetry, but their sales staff needs more knowledge.
It is an excellent product, good customer service, and good value.
We were very pleased and satisfied.
These cabinets replaced custom woods cabinets so we are very satisfied with the product. Most kitchens in our neighborhood have custom wood cabinets
I am very happy with the custom woods products I have gotten and the workmanship is quality.
We have used CWP on 4 different occasions we speak highly to CWP and their sales people. There was one sales women we didn't appreciate and were adament that we would not work with her again, that is how we got to come to work with Levi, he is wonderful to work with!
If asked, yes, I would
Excellent quality, and long lasting carpentry. Staff are knowledgeable, professional and friendly.
I have already recommended CWP to several people. I enjoyed working with Erin and Spencer. Their ideas were thoughtful as well as creative. The quality of my cabinets is excellent, as I had anticipated. I liked the idea of a “cabinet medic” whom I can call any time I have a cabinet problem. He said if I have a problem with any CWP product and don’t call him, that’s my fault. CWP stands behind its guarantee.
Great quality, they do take care of their customers.
I had a great experience with the planning process, however it was a struggle when it came to installation. I also feel like no one came back out to check the final product. We had some problems and it was a hassle to get anyone to help us. There are still things that I am unhappy with but it is so much trouble to get assistance. I truly feel like they were all about getting paid and cared little about the final product and if the customer was happy. We
In the past I have generally been pleased with CWP, but my current experience has not gone well. One of my cabinets was constructed incorrectly and it has taken forever to get it redone and I still do not have it.
Excellent product and very satisfied with end result.
They are good to work with. We had a few issues. Although, the representative was slow in fixing my issues, after speaking with the company directly they did get resolved.
Custom Wood Products installed very well-built cabinets and I have them installed throughout my home. I did a remodel when I bought my home and did a new kitchen with customs cabinets. I also had some cabinets installed into the bathrooms. The people in the showroom are wonderful to work with.
We were very pleased with our experience with Custom Wood Products. The quality of our cabinetry is superior. We had a good experience working with Custom Wood Products and any issues that came about were resolved quickly and easily.
The quality and craftsmanship of the products are excellent.
Already have given our recommendations to several people for both Lindsey and Custom woods. Have had many compliments on the cabinets
We have already had people come to our home to look at our kitchen cabinets. We love showing them off. Of course we tell them that they are from Custom Wood and that Lexi was our designer.
Sean did a great job and made us feel comfortable. His product knowledge is exceptional.
From design to completion, the process was made easy and the final product was of the best quality.
I was disappointed in the lack of communication. After many emails, text messages and leaving phone messages the representative did not communicate with me. This was upsetting to me. At the beginning of the design process, I changed the plan for the kitchen island. The representative did not communicate with me. I went to the store in Topeka, KS to express my concerns. The boss or owner had this person call me. The representative made me feel like I "did not understand". We did resolve the kitchen island issue. Another issue was the towers on the vanity in the basement. They were not measured correctly. Those cabinets had to be returned and cut to fit. Another issue was the cabinets in the basement kitchenette. They did not fit. They were installed. After they were installed I noticed they were too close to the sink. The representative made me feel like it was my fault. Therefore, I will live with it. I had the plumber find shorter faucets for that sink. I do not like the looks of the cabinet doors on that cabinet either. The placement of the doors should be reversed. But like I said, I was made to feel like it was my fault.
Quality, value, professional organization. Will not be disappointed with the result. Fourth project with CWP.
Very pleased with our new cabinets. Your team were very helpful and professional.
They were fantastic, especially Jan. She was so helpful and patient and made the whole process very, very easy.
Loved the cabinets. Soft Close is great .
They made and delivered everything we asked for in our new cabinets.
I would recommend Custom Wood Products to anyone if they are renovating a kitchen or bathroom. Their products are of the highest quality and craftsmanship. I had cabinets put in my new bathroom a few years ago and decided to have cabinets built for my new kitchen this year. Their designer is very knowledgeable and professional. Levi was extremely helpful in picking out exactly what I wanted and gave me some suggestions that I hadn’t thought of. So very satisfied with the end product. My new kitchen is beautiful!
We had a very good experience with Custom Wood. Very happy with the whole process of designing to the finished product.
It was a very small job,but they treated us as if we were their best customer.
Levi did a great job listening to what I wanted in my kitchen and then creating a fantastic design. He was able to answer all my questions and help me to make decisions about type of wood, shades and finishes.
We did have some issues and have run on to some complications. So not sure they were worth the Cost
My wife and I are very happy with our cabinets and the service we received from Custom Wood Products.
We love all of our cabinets! We have white cabinets in the kitchen and the finish on them is exceptional! We also have a blue vanity in one of our bathrooms. We have had so many compliments on it! Custom Wood Products staff is very knowledgeable, helpful and patient!
We have used Custom Wood cabinets in the past and were well satisfied with performance and quality. The new cabinets recently purchased are still of the highest quality and the service is outstanding.
Very professional and very helpful when recommending design and feature possibilities.
Very happy with the quality and that care of the product would recommend to anyone
Second cabinet installation with Custom Wood. Won’t look elsewhere.
The cabinets are made extremely well, soft close, full extend and easy to clean
We were very happy with our experience with Custom Wood Products. The design center staff was excellent, things were accomplished in a timely manner, and the final product was gorgeous as always. We have used Custom Woods on 3 home builds and 2 rental makeovers. We are very happy with the quality of workmanship and attention to service, friendly staff, and details.
Everyone we had contact with was very helpful and friendly.
The products that come from Custom Wood are excellent. They go and above and beyond to fix any issues.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Custom Wood Products, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys