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Project Manager did not communicate in any kind of timely manner and did not respond to requests for information. Things were installed that made no sense -- toilets feet away from a wall, microwave so high one could not see inside. Many orders were wrong. Drawings were inaccurate which complicate... more
Two sliding door were to be replaced. One of the doors ordered and brought to the house was the wrong door. This caused the need for a second round of preparing for the second door to be ordered and then installed. That was a lot of trouble when living in a condominium. There were a couple of other... more
The overall experience from start to finish was amazing and better than I expected.
You can't go wrong with Thompson Creek! I have their windows, doors and gutters! They are top notch when it comes to their products, professionalism and honoring their warranty. May cost you some extra cash, but well worth it...and as the saying goes...you get what you pay for!
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