Keep our home systems working well.
They have been efficient and responsive!
Everybody was very professional, super friendly, and we are enjoying our product immensely.
It was extremely hot and despite those conditions, they managed to get the job done in a timely manner. They did a fine job with no complaints.
I really did like the sales person that I dealt with. I believe his name was Mike Pickard.
I already have.
The technician was really professional, listened well, and found a solution to my problem.
good work, cleaned up well.
I like that they are a long-standing company and have been around for 25 years.
It seemed like they were courteous, on time and did what they said they were going to do.
They have always been very efficient and when we call them they always send someone out.
Best A/C company I have dealt with.
Unhappy with my service call and the service tech too.
Central Heating & Air did a great job and performed the service to my expectations.
As far as everything being done, they did everything on schedule and in a timely manner. The work took place last summer. Everyone treated us very good. However, the only thing that I had a misunderstanding about was with the payments under the five-year plan. They told me one thing and I got the bill and it was something else. There was miscommunication. It was the same price I was told, however, I heard one thing and the first bill was not what I expected.
It's has been a few years, but they have been really good with everything. They're consistent, do good work, and we have a good relationship with them
No, because my work was not done right the first time.
Always great service.
Excellent service professionals who maintain our equipment. I like when your company used to call to schedule regular maintenance, but understand that is a staffing cost to you and may be why I no longer receive those reminders
I am satisfied with them & they were great.
I am likely to recommend Central Heating & Air to a friend. They are courteous and professional.
I was ripped off.
I have used for them for a year and a half. They are by far the best I have ever seen. They are responsive and courteous, and I was shocked with how amazing they were.
They've been very satisfactory.
I am likely to recommend Central Heating & Air to a friend. They do a great job and they are very courteous.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Central Heating & Air as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys