Great experience from start to finish. All of the Staff are very knowledgeable. If someone didn't know the answer to something they knew exactly who to direct me to. My Install was was quick and clean, the install crew was nice and considerate of my thoughts. Everything looks great and is working as it should. Thanks you!!
I am completely satisfied, thank you Boston Solar.
Process was complicated but in the end installation was done well (hanging wires after initial install were fixed in timely manner).
Boston Solar was very easy to work with and very professional.
2 years in and we couldn’t be happier!
Very Professional!!!! Highly reccommed
Boston Solar was reliable and easy to work with. They did all of the legwork and once the work was started it only took a day and a half!
Their customer service was absolutely outstanding. The helped me to understand the incentive programs and the work was very clear. I felt confident in what they told me.
One year in, everything is working great!
Great service and follow up!!! Highly recommended
Excellent service and install, we've recommended Boston Solar several times as the best solar installer out there.
I would recommend Boston Solar to a friend
I spent a lot of time doing my research about solar companies. Initially I was going to work with different installer, but the sales person told me that their only competidor was Boston Solar. With that, I decided to ask Boston Solar to come home and bring information, and was very impressed with the clarity of information they provided every time I asked.
They were extra informative. They were prompt and knowledgeable. They cleaned up behind themselves.
They did an excellent job. They are very professional and very clean. The quality of the product is good. They use LE and like the product.
I found Boston Solar's staff to be very accommodating, helpful, and responsive. It was really a pleasure dealing with them.
Very professional! From my first call to them, through the entire process. Great job
Definitely. Top notch firm.
Service was professional overall, from the sales process, to the project management, to the technicians.
They were great.
Boston Solar found a plan that works best for me out of the other companies I talked to. I highly recommend them.
My solar panels are now several years old. Hardly noticed any longer and they have been very effective in eliminating utility cost for one of the condos in the home. I have recommended Boston Solar to many people since the install several years ago.
They are great people to work with!
The Boston Solar team was knowledgeable and professional from start to finish. They were proactive in communicating and explained the process in detail and answered our questions clearly. The workmen were efficient and professional, even taking the time to introduce themselves. It was an easy experience and we even got up and running sooner than was estimated.
I would definitely recommend Boston Solar in the future. Their quote was in the middle of those I received. They were however the most attentive and upfront company I talked to. There was no pressure and they answered all questions I had. When the installation was complete and operating, they came to the house again to explain all the equipment and setup the app to monitor the system. I had another company who quoted price after a quick phone call but never came to the house. And another that was late the two times he and recommended a system that was much larger than I required. While another came to the houses and was pleasant but then disappeared and didn’t contact me again for 3 months.
More than a year in, I'd still recommend Boston Solar. My solar production for the year came under expectations and they sent out the guarantee payment quickly after I reached out to them. Tom S. has always been super responsive to all of my questions, even after a year! The team continues to meet my expectations.
I have already recommended Boston Solar to two other families in my town. I was impressed by the information related to the plan and design. The installation was professional and I appreciated the follow up done with the town and electric company to move the process forward.
Friendly customer service and knowledgeable sales staff.
Outstanding service from start to finish!
Boston Solar will take care of you whole installation and provide a detailed analysis of what to expect regarding solar generation. This is a trustworthy company that will take care of you and your project.
The whole experience with Boston Solar was good from start to finish!
Overall great work. Strong communication throughout the process made this extensive project seamless and painless. Where problems arose, Boston Solar was always quick to address and provide solutions at no cost. Enphase microinverters and the app to go along with it provides valuable insight into electrical usage and solar panel efficiencies as well.
The solar panels were installed in a timely manner, and the staff was very knowledgable and helpful.
Great people, great service, great savings
It was a stress free experience. Will definitely recommend Boston Solar to a friend or anyone.
Like my Google review I did my Homework n Boston Solar was in the Top Tier of Solar Companies. On Time on Budget an affordable for an average working family. If someone was on the fence on owning solar give Boston Solar a call. Why rent your roof to a company when u can receive a quarterly checks n no electric bill. Thank you Boston Solar.
I was very pleased with Boston Solar and would strongly recommend them to others
I looked at lots of company s offering solar. Went door to door inquiring about their panels. Fellow told me about Boston Solar . Tried Boston Solar and they were there with me all the way. You are kept in touch by phone, and e-mails that are answered promptly. I like what we got on paper and hardware, now lets give it 6 months and see how the system worked. If the system works as hard as the co., then I got a heck of a deal!
We are extremely happy with Boston Solar. All the people have been helpful and knowledgeable. We are thrilled with this company!
The process was smooth and they took care of everything
Strong end-to-end management of the sale and installation
They are a very good company and I had no complaints.
so far system is working as planed don't know why at inspection I was told it should be running in a week and it took at least 6 it was a he said she said any thing from its the quincy insp. department to the N>G> to the new smart program
My Boston Solar experience was fantastic. From the first contact to the final installation, every detail was clear and the overall process was super professional. The system is live now for one year and there was not a single problem.
I searched for quite some time looking for the right solar company for my project. I consulted with many of my friends and family who already installed solar at their houses about the good and bad parts of their project and their solar installer. I interviewed 4 other solar companies myself before deciding on Boston Solar. I'm glad I took the time to find the right partner for this project.
This company managed our solar system installation extremely professionally. Our sales representative arrived promptly and clearly as he outlined the overall system, expectations for success, benefits to us financially and the state's new program. He described the system technically-very well. The project manager continues to be responsive and clear in her next steps. The operational manager came to describe the start up part. Everyone knit the process together, especially the interactions with the state, bank, and Eversource, well. We did not have to worry. We have had the ultimate confidence in our successful operation and energy and financial benefits of solar because Boston Solar is our provider. We are impressed with their operations - everyone is employed by the company. No contractors. It's like working with Verizon. Everything is in one place. We are very happy with Boston Solar and have already recommended this company to friends/family members.
I would recommend them even with the below issues but I want to point them out to prevent them in the future
Boston solar did a great job on installation. But I think they overestimated the usage and quoted more panels than we need.
I live in East Boston and had a very hard time finding companies that would come here to put in panels. Boston Solar came out no questions asked and was not concerned with any of the obstacles other companies were finding. I heard everything from "your meters can't be inside" to "we wont be able to find parking." Boston Solar was not only able to to everything I wanted but they were incredibly helpful the whole time. They even beat the time estimate they gave me. I would highly recommend! Thanks again to Wayne, Sana, and the crew that came out and installed everything.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Boston Solar as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys