Outstanding service from start to finish!
The whole experience with Boston Solar was good from start to finish!
Overall great work. Strong communication throughout the process made this extensive project seamless and painless. Where problems arose, Boston Solar was always quick to address and provide solutions at no cost. Enphase microinverters and the app to go along with it provides valuable insight into electrical usage and solar panel efficiencies as well.
The solar panels were installed in a timely manner, and the staff was very knowledgable and helpful.
Great people, great service, great savings
It was a stress free experience. Will definitely recommend Boston Solar to a friend or anyone.
The process was smooth and they took care of everything
Strong end-to-end management of the sale and installation
They are a very good company and I had no complaints.
so far system is working as planed don't know why at inspection I was told it should be running in a week and it took at least 6 it was a he said she said any thing from its the quincy insp. department to the N>G> to the new smart program
I searched for quite some time looking for the right solar company for my project. I consulted with many of my friends and family who already installed solar at their houses about the good and bad parts of their project and their solar installer. I interviewed 4 other solar companies myself before deciding on Boston Solar. I'm glad I took the time to find the right partner for this project.
This company managed our solar system installation extremely professionally. Our sales representative arrived promptly and clearly as he outlined the overall system, expectations for success, benefits to us financially and the state's new program. He described the system technically-very well. The project manager continues to be responsive and clear in her next steps. The operational manager came to describe the start up part. Everyone knit the process together, especially the interactions with the state, bank, and Eversource, well. We did not have to worry. We have had the ultimate confidence in our successful operation and energy and financial benefits of solar because Boston Solar is our provider. We are impressed with their operations - everyone is employed by the company. No contractors. It's like working with Verizon. Everything is in one place. We are very happy with Boston Solar and have already recommended this company to friends/family members.
I would recommend them even with the below issues but I want to point them out to prevent them in the future
I could not think of a more pleasant, professional company to deal with. I keep telling everyone about what an awesome experience getting my solar install done by Boston Solar has been.
Boston Solar was excellent from start to finish. They explained the entire process, helped me work with the bank, the electric company, and a roofing company. I could not be happier with the job they did.
I was researching Solar Power for a long time and eventually stumbled on reviews of Boston Solar, I was happy with what I saw and I booked an appointment. I also booked appointments with other companies in the past and was not satisfied with them, however, with Boston Solar, everybody was straight forward, no scare tactics such as other companies tried to use on me. They took my power bills and drew up estimates based on them. The estimates looked very good so I went ahead and had the system installed. Now that the system is installed, I am very, very happy with them! I produce more energy on average than I use every day. Even on some partially cloudy days, production is more than usage, and it is winter! So my production should be 2/3's more during the summer. The quality of the install was very very good, being in IT, I like to be neat and clean with wire management, and these guys, while installing the Solar System and installing my new home power panel, did a very neat job. It actually looks really good on my house too! I literally have no complaints, they were quick, built the system very quick, and answered all my questions. I look forward to no power bills anymore, YAY!
simple: on time, communicated everything in plain language, no surprises
They did a great job from start to finish. They got the job done even quicker than they though they would and I was very pleased.
I give Boston Solar five stars!
Boston Solar is a great company to work with from start to end.
The job was perfect. It was an easy transaction. They were fast and great to work with. My sales person Dan guided me through the whole process and explained all the benefits to me.
We had a great experience with Boston Solar.
I did not shop around too much. It seemed like Boston Solar was most popular installer in my area and had lots of information on its website. The visit with their sales rep answered all my questions and informed me on a few things I didn't even think of. So I was excited to move fast with them and not waste my time with anyone else. Quality workmanship. It is a lot of equipment, not just the panels and rails, but also conduit, inverters, and meters. Even though it was a lot attached and inside the house, the artisans did a great job keeping it a low profile. I really like the look of it. Quick service. I signed the contract on October 15 and was skeptical that the system would be operational by the end of the year. But by Dec 4th (less than 50 days), we were generating solar power. The great thing was how Boston Solar took care of everything. I just needed to sign contracts and write checks. Only time two times I needed to be home was when they started the two-day install so I could point out where everything was and then be present when the town inspector arrived. When I talked to the town inspector, he said he does lots of solar inspections, but not as many as when the tax incentives first came out. At that time, he said there were lots of fly-by-night solar companies that didn't do good jobs. He said Boston Solar has been around for a while and knows what they are doing. That re-assured me that I made the right choice in going with Boston Solar.
If someone asks me which company to go with, I'd advise them certainly to meet with Boston Solar. But I'd also advise them to get another quote or two.
The entire team at Boston Solar was amazing to work with when we got our Solar Panels installed through them. They are very competitive in pricing, consultants and project engineers know exactly what they are talking/doing, and I didn't feel pressured for anything in the entire process. The communication from them at each step of the design-install-inspection-commissioning etc was superb and at no time did I find myself chasing them for any unanswered questions. Amazing experience and I have already sent a couple friends their way and will continue to recommend them for any potential future solar panel customer.
They are just as good if not better than the California company that we used several years ago. I am very likely to recommend Boston Solar to a friend.
We looked at other solar companies and Boston Solar was the best choice by miles. To understand the entire process is a bit overwhelming at first but the salesperson took us through step by step and answered all of our questions and concerns. Even afterwards you've been with us every step of the way. I would highly recommend Boston Solar to everyone!
I NEVER post reviews. Mainly because I’ve never been impressed. Also I can’t take the time to post a poor review. This experience was different! I’ve NEVER BEEN MORE IMPRESSED!!!
The installation crew was very professional and courteous. They were very competent with the installation of the equipment and commissioning of the system.
From start to finish, the employees at Boston Solar were professional, courteous, extremely knowledgeable, and able to translate complicated systems into something we all could understand.
I would tell friends that the quality of the design, equipment and installation was very high. However, I would caution them to ensure absolute clarity around the various incentives, rebates, etc. that may apply (I was given erroneous information – a credit against my electric bill was represented to me by Boston Solar as a cash rebate) and also to insist that Boston Solar commit as part of their contract to perform the work in conformance with all applicable OSHA rules and regulations. On my job, none of the workers used lifelines and harnesses and a worker fell off the roof and was severely injured.
I am likely to recommend Boston Solar to a friend. Boston Solar, from the beginning to the installation to the finished product, the communication has been wonderful and great. They guided me through the process step by step. The crew communicated with me effectively. They were very professional. The work was done quickly. I was extremely satisfied.
every interaction with customer facing team members was a positive experience. They are professional, courteous and thorough
I had issues with every aspect of the project from design to install. Staff was very friendly.
Boston Solar personnel have been great. They followed the schedule they established from the initial visit through permitting, installation, and inspections. They had done a fantastic job and give me a long tern saving on electric cost.
Why I Chose Boston Solar Over Four Other Installers Right from the beginning Boston Solar was superior. Previously, I had gone through the preliminaries with four other solar companies to no avail. The Boston Solar sales rep was different. His presentation was more proficient and his spreadsheets and graphics were much clearer than the other companies, so I was able to easily see my system's output and costs, my rebate options, and my long term benefits and savings. He made it easy for me to quickly find financing for my project and hook up with a lender that offered terms I liked. The project coordinator, who oversaw my installation stayed in close contact with me by both email and phone and promptly and expertly answered any questions I had. I especially liked that Boston Solar was based in Massachusetts, only 30 miles from my home, and that they had installed more solar home systems in MA than any other company. I felt confident that if I needed repairs or servicing in the future, they would be there when I needed them. The installation of my 32 panels was done by a crew that clearly knew what they were doing. When they came out to my house, they went over with me what they were going to do before proceeding. Afterwards, they made sure I was happy with my installation. I did notice that four of the panels were not positioned exactly where I wanted them. But, no problem, within a couple of days, they came out again and repositioned them. In every way, I am thoroughly please with my experience with Boston Solar and I highly recommend them. They were courteous, professional, efficient from start to finish.
Going solar is a big decision. I highly recommend Boston Solar to help you through the process. I really liked that they are local to Massachusetts, low-pressure sales and excellent customer service.
We've got panels that aren't working and for the last 2 months, nothing has been recorded. We are supposed to not be getting an electric bill, but we still are. The first month we were credited $23 but this month we owe them $50. The fault line on the box is on and the box isn't taking recordings.
Already did recommend them to friends and neighbors
Very professional and completed the project work in a timely manner.
The solar install job was done very efficiently and in less than a day without any problems. The plan was explained the first thing the crew arrived and even accommodated several requests to try to give room of the expansion construction on one side of the house. Will definitely go back with Boston Solar if I ever have another house for another install.
I could not be happier with Boston Solar - from the salesman to the installers to the customer service personnel - a top notch firm !!
Great company to work with . Mali carried the ball from start to finish without a a hitch. Josh is very well informed on system benefits, and very responsive.
Great company, great customer service. They did everything they said they were going to do. The only hold up was getting all the inspections done in a timely manner through my town. That had nothing to do with Boston Solar
they are very nice but sometimes it requires multiple contact to get resolution to issues
They were extra informative. They were prompt and knowledgeable. They cleaned up behind themselves.
See "Hap's Boston Solar Experience" at SolarReviews.com.
Great job all the way through glad we went with this company.
Yes I will recommend Boston Solar to a friend. Despite the "bumps" in the road we had they were a good company to work with.