Very professional and approachable on any concerns
When I used Bennett Builders & Remodelers, it seems like they were in some kind of transition. The timing of my project was not good for Bennet Builders. They had the opportunity to make changes to personnel and employees and that is why I would give them 1 star. They took on more than they should have. Unfortunately my project suffered.
We really appreciated the constant communication form Bennett. From the initial consult to walk through, and they have been wonderful! Bob was very organized and professional. It was done ahead of schedule and we would used them again!
Areas of Satisfaction - Sometimes it's hard to visualize what a final remodel will look like until it comes together. They were good at helping us make good selections that compliment each other. The final product was above our expectations.
Additional Comments - We have already referred you to neighbors and friends. People come over and notice a dramatic change in the remodel. We are really excited to share it with others when they come to visit and are seeing it for the first time. We are very pleased with the way it turned out.
Additional Comments - Having not gone through a major remodel before, I was quite pleased to find a company like Bennett that was very professional and knew what they were doing. They know the codes of the city with electrical and plumbing work. Everything was brought to where it should be. The kitchen was an original kitchen from the late 1950's. I wrote Dan a "thank you" note for bringing my HGTV kitchen to the 21st century!
Recognized Staff Member - Dan Bennett was great to work with and was quick to respond to all of our questions!
I've already given their name to three friends, and I really hope that they use Bennett!
Areas of Satisfaction - They met or exceeded expectations in their attention to detail and their professionalism.
Areas of Satisfaction - Being responsive to our needs to get back into the house. We had an exceptional circumstance that required us get in sooner than when the house was slated to be finished. Bob/Terry and their team rallied to get our job done ahead of schedule to meet our needs! Thank you so much
Additional Comments - We would, and have recommended Bennett to our friends and family. First class experience all around.
Areas of Satisfaction - Schedule. They told us they would make schedule but we didn’t believe it until we saw it. And they sure did. We know so many others who didn’t go with Bennett with major schedule delays. They are true to their word and if there are any issues they communicate and frequently. We were very pleased with our “on time delivery”.
Additional Comments - Thrilled with all aspects of the experience: the work, communication and team of workers were superb. Would highly recommend Bennett Builders for indoor/outdoor home improvement projects.
They are very detail oriented, and have a very strong grasp on builder quality.
Quality of Workmanship - I don't think you can get a better built house in all of Ohio. The house is a showpiece, and it won the Ohio Home Builders Association 2017 Best Custom Home award!
Value - Excellent quality of workmanship everywhere. My neighbors and even strangers are all impressed with the quality of my home.
Recognized Staff Member - Bob and Phil carney
Additional Comments - Overall we were happy with Bennett Builders
Did not clean up well or care for items inside house. Did not lock doors on numerous occasions.
Recognized Staff Member - Bob Carney - Excellent PM!
He did not deliver as promised.He took advantage of our lack of experience and knowledge regarding the project. He certainly is operating his business based on past glory,
Recognized Staff Member - We loved Greg Speicher! He was incredibly helpful and an awesome personality. We loved that he took pride in his work and offered great suggestions!
Areas of Satisfaction - Our finished project is wonderful and we love the space. We really enjoyed the people who worked on our space. Everyone was friendly and respectful. Employees made us feel safe.
Terry Bennett was a patient and accomodating builder to work with.
We started our office renovation and then the Covid-19 hit. However, Bennett Builders pulled through and got it done! We're so happy with the work that was done.
Already have with several! We even had a letter from someone who drove by and loved our sunroom and asked us to share with them who the builder was!
Recognized Staff Member - Bob Carney did an excellent job managing the project. His communication skills and professionalism are exceptional.
Areas of Satisfaction - Project completion timeline - we were kept apprised of timing and expected completion date at all times. Project was completed as scheduled.
Cleanliness - Always very clean. No debris nor garbage ever left day in day out.
Recognized Staff Member - Dan Bennett, Greg Holderness
Areas of Satisfaction - Professionalism, prompt arrival each day, great communication throughout project, timeline completion schedule, ensuring customer satisfaction, always listening to our needs, resourceful, etc etc etc.
Additional Comments - We are extremely pleased with all aspects of utilizing Bennett. Would use again and highly recommend.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Bennett Builders & Remodelers as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys