There was an incident, they put a pier through the sewer line and caused a slab leak. When we went back to them they gave us a lot of problems and said it wasn't their fault. The plumbing company even told them it was put right through the sewer line. We never had a slab leak until then. We didn't feel they were very accommodating in admitting that they made a mistake. We did a lot of research with different companies and we felt they were the best one for what we needed. The finally brought a supervisor and crew out and fixed the problem. They should have been more accommodating than they were. They were trying to blame us for it.
It all worked out, and Accurate Foundation is alright. We had foundation repair last April, and it's alright. There's no problems, and I have no cracks. I'd give them an A overall.
They did the work, and it appears to be well done. I can't fault their workmanship, but they required a plumbing test before they would warranty their work. The plumbing company that they insisted on contracting with came out and said that the foundation flunked the plumbing test; they said we would have to pay more than what we had paid for the foundation repair to have what they were saying was wrong fixed. And to our knowledge, whatever was wrong occurred during the fixing of the foundation, and we weren't about to pay more than that just to get the test redone. So, we didn't have it redone, and so we don't have a warranty. I'll give them a C overall. Well, I don't know about the quality of the work; it appears to be good, but if something was done that affected the plumbing—we've closed off those things that they had pointed out were affected, so that we don't have any difficulties with them. We just don't have a warranty. So otherwise, they seemed to do a really good job. They were good with punctuality, cleanliness, and expertise.
They did the work that I wanted them to do. They were thorough. They were pretty quick about it. I saw that the results of their work were good. Everything with the foundation repair is up to my satisfaction. I'd give them an A overall.
Everything was fine. They did everything they could to do the work in one day and they pulled it off. They did everything inside the house and in the front of the house. Everything appears to be fine. I'd give them an A overall.
They were great. They did exactly what they said they were going to do and they did it all in less than a day. Everything passed inspection. I have no complaints. I would recommend them again, anytime. I'd give them an A overall. I had no problems. Like I said, I called them up, had somebody come out. I already had an engineer before and they looked it over and told me exactly what to expect and they did exactly what they said they would do.
They were on time and they did a good job and a good value. They did a foundation repair. It's a 1931 house and it needed some additional support. Everything is up to satisfaction. I would grade the overall experience with an A. I would very likely recommend them, and I already have.
They explained exactly what they were going to do. They were very neat in their work. The results were what they told me they were going to be. They cleaned up extremely well afterward, I mean, because it's a real mess what they have to do. They just performed well and the lead guy kept me informed about what was going on. I mean, just all around a great experience with them. They definitely deserve an A overall.
They were polite and they got it done quickly. That's about it. So far everything is up to expectations after the repair. I'd give them a C overall.
Well, the experience was good because it went fast. It had gone quickly. Quick and then resolved, actually. Well, I am actually about to approach them because they fixed some of the mortar between the bricks that had cracks in it, and some of those cracks are coming back. Possibly this time I'll get those who fixed it already and see if they can come and fix it. I'd give them a B+ overall. The quality of work, I'm holding back because of this thing. The other thing I noticed, you know, they dig these holes around your house and it would mud up, and then they have to fill it all back up but then they had a lot of mud left over, which somehow didn't make any sense to me because you dig the hole, you take it out, and you put it back. They had quite a bit left over, and they had to spread it all over the yard. I'm wondering if some of those holes haven't been filled completely and whether I'm actually going to get negative effects of that later. I don't know. So far it's OK but I don't know. I mean, I had my question marks about that. For expertise, they seemed to know what they were doing.
They leveled the house. Yes, everything is looking good, and professionally done and I’m satisfied. I've used them twice and I've never had any problem with them. I would grade the overall experience with an A. I would most likely recommend them.
They came in and got it done quickly. They did more than I expected them to do. I mean, they got it within better tolerance than I thought they would do, so it made me happy. The house was 3-1/2 inches out of alignment. Everything is leveled again, looking good, and living up to expectations. They deserve an A overall. I've recommended them twice already.
They did a good job. They were very quick. They were very thorough in their work. I was hoping to get a follow-up measurement. They did a good job. They really did. They did what they were asked. I was hoping to get a follow up measurement just to get a before and after. It's been a few months now, the house has had time to settle. I was just hoping for them to get in and see what the numbers were now. You can give them five stars across the board. They did a good job. I'd give them an A+ overall. I may or may not be in the neighborhood for too long. That's not a mark against them. If somebody asks me who to recommend, I'll put them first.
They seemed to do good work. The original problem was that the house had settled. I think that everything is up to satisfaction now that it's been completed. I would give them an A overall.
I'd give them an A overall. They were great. They were very clean.
I can now open and shut my door. They did a foundation repair for me. Everything is working up to expectations now. The customer service was very good. I would grade the overall experience with a B. I would most likely recommend them.
Well, they came in, they did their job quickly and were done in a couple days, and left everything back the way they found it. I would give them an A overall.
I would say that when they left, unfortunately one of the guys, I'm not sure what he was doing, he left some of the sealant on my door and on my window. It's still there. I mean, we've got to get rid of it. It was just one of those things where it was like ‘huh?’ We discovered it about a week later, maybe two weeks later. They could've been a little cleaner about it. They did a foundation repair and in doing so, they have to work with other things. I'd give them a B+ overall.
We didn't have much problems afterward. We did have an issue going on. They did come by and talked to us, and resolved it. They did a foundation repair. The house was off level a little bit, but will visit that down the road. Everything is up to satisfied and looking good. I would grade the overall experience with a B.
They were fine. They did a foundation repair. Everything is working well. I would grade the overall experience with an A. I would most likely recommend them.
They came in and fixed my problem. They did a foundation repair. The slab was a diagonal thing. In one corner, it was like 2.5 inches lower than the back and they put the piers in, and supposedly fixed it. I would grade the overall experience with a B. I would very likely recommend them.
It's been a while. Well, they came out and did the job in the time they said they were going to do it in. They cleaned up and I haven't had any issues since then. I'll give them an A overall.
They looked pretty good. Their customer service was great. Excellent, excellent job. I'd give them an A overall. Quality was, I don't know right now, but it looks like it was very good.
They did a good job on my house. I don't have any more cracks and stuff. They did a foundation repair for me. Everything is satisfactory and I have no complaints about anything. I would grade the overall experience with an A. I would most likely recommend them, and I already have recommended them.
They seemed to know what they were doing. The customer service toward me was good. I'll give them an A overall.