They came and gave us a quote, then they sent a crew with a supervisor and they tried to jack up the price. They are supposed to be licensed and insured just in case someone gets hurt. They tried to get us to sign off on them putting a rope over a tree limb. They looked at it and quoted it. They turned and tried to change the terms of the contract after we had already signed it. I would put them in any directory. I would never recommend them to anyone.
They way over charged me. They knew I was stuck between a rock and a hard spot and they gouged me anyways.
Great experience start to finish!
When your business, Tom Monti, responds on a Sunday, is onsite Monday at 7:00 AM to look over our need, this is a business I would certainly recommend. PS - I asked Tom not to come on Sunday afternoon, he has a family, and we weren't in peril.
The experience was positive, for the most part. They were prompt and clean. What bothered me was that I asked for an arborist to be sent out, and the guy that came I found out wasn't an arborist, because I was asking for them to evaluate my trees, which ones would be thick, and would need to be thinned out. I wasn't really happy that they said they were sending one, and I found out that the guy that gave me the information was not a certified arborist. I would grade the overall experience with a B.
They were terrific. They gave me a fair price, they were on time, they did a good job, and cleaned everything up. I was very pleased with them. They cut back two big trees in the front yard for me. I would grade the overall experience with an A.
They stepped out and above on their work when they came out. They removed them. They actually chipped it and moved it to where I wanted to have it placed, and they did it for a real good price. I would grade the overall experience with an A+.
They did excellent work, no complaints, and I have already recommended them. My son has already used them. They did a great job here. They did a great job next door to us. They're good folks.
It all went well. I liked that they were there when they said they would be there and their price was competitive. They did trimming and a lot of removals for me. I would grade it with an A.
I liked that they showed up right when they said they were going to. The whole crew came out and did a great job. They cleaned up much better than I expected them to. I didn't even expect them to do all of the clean-up work that they did, but they just dragged the tree out. They took care of all the leaves that came off of it, all the branches, everything. And the wood chips from the driveway when they were chipping the trees, they swept all those up, and you never knew they were there. I would grade them with an A+.
I didn't have a positive experience. Since them, I hired somebody else, and they came down and cut down. I had close to $3,000 worth of work done, you guys didn't get a shot at it because the salesman that came over the first when I hired you guys to take down branches and stuff for me. He marked the trees, and he told me that he would be out with the crew the next day; he didn't show up. They didn't cut down all of the branches. So, I called the salesman back and told him there were some big branches that they forgot. He said next time the crew is in the area, I'll make sure they go by there and get them down for you. Never heard back from them. Also, they cut down the wrong branches. I let them know about it, and they said they would fix it—but they never did. I would grade the overall experience with a D. Quality of work—they didn't do what they said they were going to do. Customer service—they lied to me. Expertise—they didn't do the job right. I will never use them again, unless they come back and make me whole again. The pricing wasn't bad, but they never did what they said they were going to do.
They were great. I liked everything—they were all very knowledgeable, they knew what they were doing, and they were very pleasant. They were great. They would get an A.
They were fine. They did excellent work, no complaints, and I would recommend them.
They were fine. I liked that they just got the job done. I had both a tree trimming and tree removal jobs done. I would give them an A-.
They did a pretty good job. They did fine with the tree removal. They didn't with the stump removal. I would grade the overall experience with a C+.
I can't remember any specifics, but I don't remember anything negative either. Overall, they did excellent work, no complaints, and I would recommend them.
I liked the neatness of the tree removal, and they followed the instructions prior to conversation of getting everything squared away. They did exactly what they said they were going to do, and all the debris was put exactly where they said. There really wasn't nothing for me to do but enjoy the trees being gone. I would grade the overall experience with an A+. I am going to use them again real soon.
AKA Tree Removal were awesome. I liked that they were quick to respond and showed up on time. They took down a tree in our front yard. I would grade the overall experience with an A+.
They were just easy to deal with, easy to work with, did a good job, no issues. They did several tree removals. I would grade the overall experience with an A+.
I liked that they met all their obligations. They were timely. They did a very good job. I didn't have any concerns about them. I would rate AKA Tree Removal an A. Cleanliness—everything was left in good order.
They took out my trees. I liked that they were very quick, very professional, and they came and did exactly what I paid them to do, fair price. I would grade the overall experience with an A. I don't remember being dissatisfied with anything. I would hire them again.
I liked that they were speedy. They got the job done. It was clean. It was done right, and it was a reasonable price. I would rate the experience with an A+. I have already recommended them, and I am going to be calling them back too.
I liked that they were able to do it very quickly, and they did exactly what we asked them to do. I would give them an A.