I feel that the final product was good but the backlog was extremely long to the point we almost forgot about it. The job itself was only one day but it went into the night time and the workers had very little lighting to see the final product. It turns out they had to come back weeks later for a lot of touch up.

They completed the job in the allotted time and communication regarding scheduling was frequent and accurate. The crew was extremely neat.

Jon came out beautiful with little stress.

Professional and helpful

Team arrived on time, worked hard and completed the work quickly despite finding that extra grinding was required to access the bare concrete. The finished job looks fantastic.

I can appreciate a company that not only tell you what they can do but one that does exceedingly more. That's Pinnacle.

Communication

Communication - The team was very knowledgeable about their work and was more than willing to answer any questions that I had.

Professional & Organized

Professional & Organized - From office staff, to designer, to project installers, everything was done in a timely manner and and very efficiently.

Everyone loves my garage. I’m showing it off and telling them about this great company.

Pinnacle worked with me for the timing of work and the ability to do it in two parts.

Additional Comments

Additional Comments - This is my second project with Pinnacle. Smaller than the first - but just as great. Couldn’t be happier with the sales people and installers. All so nice and professional Everyone who sees it the work comments on how nice it looks. Highly recommend you to all.

I have already recommended Pinnacle to others

They are fantastic and performed an outstanding job; I award them the best possible score on each question.

Very happy so far with our garage we recently gave your contact to our neighbor that stopped by to see our garage they live on Emerson here and I see that they also are having it done yesterday thank you again I will keep passing your information along

Very well done!

Additional Comments

Additional Comments - We are very happy with the job done. Our new office floor looks fantastic! Thank you

Recognized Excellence

Recognized Excellence - The technicians who installed the coating on our garage floor did an excellent job.

It is unbelievable how everything went from start to finish. I am really excited about the work they did for us. The people were polite, neat and clean. The garage was fairly new, and I had white metal walls, and I wanted it to be clean, and they told me that they have a vacuum on their grinder, and that they would wipe the dust anyway. Everybody that works for them, every last one of them is kind, courteous and that is particularly hard to find.

I thought they were excellent.

I will definitely recommend Pinnacle Concrete Coatings to a friend, in fact, I have already had two friends over to see the work and they were very impressed. I gave each of my friends a business card. Word of mouth is the best advertisement. I will continue doing so. Thank you for a beautiful job done. **********

Quality Of Workmanship

Quality Of Workmanship - All 3 of the technicians knew exactly how the process worked and they worked well together. It was obvious that they were professional at what they were doing and took pride in the work they did.

Schedule

Schedule - The office communicated with me to set up a date and time and the technicians arrived on time. What more can I ask for?

Areas For Improvement

Areas For Improvement - I thought they were great! A friend had referred me to Pinnacle Concrete Coatings, LLC, she told me how satisfied she was with her work from start to finish. After seeing her project and upon her recommendation, I decided to go with it and I have to say that I couldn’t agree more. Thank you for the beautiful work you did.

Recognized Excellence

Recognized Excellence - The construction crew was very good I thought everyone I interacted with at Pinnacle was very helpful

Areas Of Satisfaction

Areas Of Satisfaction - The explanation provided by Leewas very helpful and important in us deciding Togo with Pinnacle

Additional Comments

Additional Comments - I have recommended to pinnacle to several neighbors

It is a beautiful floor. They did it all in one day, cleaned up and worked hard.

Recognized Excellence

Recognized Excellence - I would like to recognize Will. He was the foreman on the job.

Communication

Communication - Everything that was promised in the sale was followed during the installation. The team in site kept me informed during the day.

Areas Of Satisfaction

Areas Of Satisfaction - Have gotten manny compliments on the work !

The crew did great job— on time , polite, professional , and helpful. No drama

They were good!

Fine job polite.

Recognized Excellence

Recognized Excellence - I would want to thank the team leader, Will, for his outstanding work. I appreciated that he gave me instructions on what needed to be done in advance and then saw to it that it was completed; I knew exactly what they would do at all times. He also gave me advice on how to take care of it, such as not to clean with bleach.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded my expectations. I was very impressed, and all neighbors passing through gave them an A+ to the completed project.

Areas For Improvement

Areas For Improvement - We are thoroughly pleased with the results and will recommend your company to others.

Additional Comments

Additional Comments - Job was done in a timely manner.