Payne Restoration LLC is a licensed and insured general contractor serving West Michigan, specializing in home remodeling, additions, kitchens and bathrooms. Payne Restoration has completed work on over 1,000 homes and has received an A+ rating with the BBB. Payne Restoration can meet your entire home remodeling needs. We happily serve Holland, Zeeland, Grand Haven, Byron Center and Caledonia.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Whole house remodel (61)
Bathroom remodel (15)
Kitchen remodel (14)
Basement remodel (4)
Fireplace remodel (2)
Front porch (1)
General carpentry (1)
Master bathroom (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Payne Restoration LLC relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Payne Restoration LLC in Zeeland, MI; Hudsonville, MI; Holland, MI; Grand Rapids, MI; Grandville, MI; West Olive, MI; Port Sheldon, MI; Spring Lake, MI; Shelbyville, MI; Jenison, MI; and 11 other cities in Michigan, New York and Kansas.
In this report, Payne Restoration LLC has published a summary of the customer feedback they've received since they joined GuildQuality in March 2017. In that time, 48 out of 75 customers (64%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2017.
Payne Restoration LLC surveys all of their customers with the following exceptions:
Customers receive a brief survey shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Payne Restoration LLC customer, if your project doesn't match the above exceptions, and if Payne Restoration LLC completed work for you after March of 2017 but you haven't yet received a survey, please let us know.
Payne Restoration LLC is a candidate for a 2018 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
to review this year's qualifications.
To be eligible for consideration, Payne Restoration LLC must survey all of their customers, with the following exceptions: Projects under $5,000 and all insurance repair work..
If you are a recent customer of Payne Restoration LLC and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Payne Restoration LLC's application.
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