Parkwood Homes was founded in 1991 and soon became the principal builder in the nationally acclaimed community of Kentlands, Maryland. We are a small, privately owned company. Most of our employees have been with us for many years and are seasoned and experienced in homebuilding. We limit the number of homes we build each year and take great pride in the solid craftsmanship and quality our homes provide. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
New home (203)
Custom home (156)
Home for sale (156)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
Very happy overall.
Great product and terrific focus on customer satifaction.
Ashley has been a pure joy to work with. She knows what she is talking about, gets us answers on anything she can't answer and communicates effectively about every aspect.
Great Model and great people throughout the process!
It seems that the quality of contractors and quality of finishes has deteriorated somewhat and the materials used to build the house are fairly cheap (in line with the cheaper home builders) except the custom finishes we chose. This may vary on a house to house basis depending on who they send. These...
Parkwood homes are a pleasure to work with and they make a great product.
I love the style of home. It is a good quality home. We had some issues during the design meeting and there was some miscommunication about the items we selected. It took a long time to build the home, but we are happy with our experience.
Great staff, great builder. We love our new Parkwood home!
Every person we dealt with at Parkwood was professional and reliable. They went the extra mile during the build process to accommodate all reasonable requests, and later when addressing the few warranty items they went above and beyond to address minor items we didn't even notice. The new build process...
Overall, we were pleased with our first home building experience. We definitely learned a few things the hard way, hence the 4 star rating. But we love our home and would definitely recommend Parkwood.
As a GuildQuality Guildmember, Parkwood Homes relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Parkwood Homes in Denver, CO; Frederick, MD; and Gaithersburg, MD.
In this report, Parkwood Homes has published a summary of the customer feedback they've received since they joined GuildQuality in September 2007. In that time, 469 out of 628 customers (75%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2016.
Parkwood Homes surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Parkwood Homes customer, and if Parkwood Homes completed work for you after September of 2007 but you haven't yet received a survey, please let us know.
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