We are a full service remodeling firm servicing the tri-state area. Under the direction of founder and owner Tom Hemmerle, the firm has a well earned reputation for excellence and professionalism with a long list of clients to prove it. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Commercial roof (2)
Energy efficiency upgrades (2)
Whole house remodel (2)
Replacement roof (1)
Roof repair (1)
Structural repairs & reinforcement (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Safe Trust Roofing, a division of Paragon Installers LLC relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Safe Trust Roofing, a division of Paragon Installers LLC in West Orange, NJ; Rye, NY; Glen Ridge, NJ; Bronx, NY; Howell, NJ; Cedar Grove, NJ; New York, NY; Scarsdale, NY; Hoboken, NJ; New Rochelle, NY; and 46 other cities in New Jersey and New York.
In this report, Safe Trust Roofing, a division of Paragon Installers LLC has published a summary of the customer feedback they've received since they joined GuildQuality in November 2009. In that time, 58 out of 72 customers (81%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2017.
Safe Trust Roofing, a division of Paragon Installers LLC surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Safe Trust Roofing, a division of Paragon Installers LLC customer, and if Safe Trust Roofing, a division of Paragon Installers LLC completed work for you after November of 2009 but you haven't yet received a survey, please let us know.
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