We pledge accountability to the Padgett Way in tasks and interactions in a supportive and friendly environment. We are willing to call and be called on the Padgett Way to fulfill and further the mission of the organization. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Bathroom remodel (122)
Kitchen remodel (91)
Whole house remodel (79)
Custom home (31)
Basement remodel (2)
Entry doors (1)
Fiber Cement Siding (1)
Insurance repair (1)
Interior Door (1)
New home (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Padgett Building & Remodeling relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Padgett Building & Remodeling in Belleville, IL; Swansea, IL; O'fallon, IL; Shiloh, IL; Fairview Heights, IL; Millstadt, IL; Lebanon, IL; Glen Carbon, IL; Mascoutah, IL; St. Louis, MO; and 18 other cities in Illinois and Missouri.
In this report, Padgett Building & Remodeling has published a summary of the customer feedback they've received since they joined GuildQuality in November 2013. In that time, 130 out of 169 customers (77%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2018.
Padgett Building & Remodeling surveys all of their customers with the following exceptions:
Customers receive a brief survey shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Padgett Building & Remodeling customer, if your project doesn't match the above exceptions, and if Padgett Building & Remodeling completed work for you after November of 2013 but you haven't yet received a survey, please let us know.
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