Our Mission Neal's Remodeling is dedicated to remain Greater Cincinnati's leading full service home improvement contractor. We create value for our clients through innovative design, superior craftsmanship and unparalleled professional service. Driven by pride from a loyal and talented team, we form professional relationships with our clients. By addressing and designing around our clients' needs, we produce high quality home additions, kitchens, and baths. We recognize that the future of our business demands service that exceeds our industry and meets the expectations of our valued clients. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Bathroom remodel (396)
Kitchen remodel (396)
Whole house remodel (396)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Neal's Design Remodel relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Neal's Design Remodel in Cincinnati, OH; Loveland, OH; West Chester, OH; Mason, OH; Maineville, OH; Liberty Township, OH; Cleves, OH; Hamilton, OH; Milford, OH; North Bend, OH; and 27 other cities in Ohio and Kentucky.
In this report, Neal's Design Remodel has published a summary of the customer feedback they've received since they joined GuildQuality in June 2013. In that time, 267 out of 391 customers (68%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2017.
Neal's Design Remodel surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Neal's Design Remodel customer, and if Neal's Design Remodel completed work for you after June of 2013 but you haven't yet received a survey, please let us know.
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