MegaPros is the Home Improvement Company you've been looking for. The one you can trust. The one you can count on to help you get the project you want with a guarantee you can count on. You may have heard MEGA on WGN. Hundreds of WGN Radio listeners call us to work for them and then come back to tell others on the radio what a great company we are.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Windows & doors (231)
Kitchen remodel (194)
Whole house remodel (194)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Mega Home Improvement relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Mega Home Improvement in Chicago, IL; Algonquin, IL; Crystal Lake, IL; Elgin, IL; Palatine, IL; Schaumburg, IL; Arlington Heights, IL; Barrington, IL; Mount Prospect, IL; Downers Grove, IL; and 78 other cities in Illinois.
In this report, Mega Home Improvement has published a summary of the customer feedback they've received since they joined GuildQuality in June 2013. In that time, 119 out of 231 customers (52%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2017.
Mega Home Improvement surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Mega Home Improvement customer, and if Mega Home Improvement completed work for you after June of 2013 but you haven't yet received a survey, please let us know.
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