Our 50 year history of custom home building "On your Lot" and in our Communities in and around Lake Charles and Lafayette, Louisiana has taught us so many things. The most important is that you - our customers - are first. Our top priority is understanding your needs and fitting you in the home that you not only love, but that also contributes to an ease of living in the hectic-paced world we live in. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Custom home (1501)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Manuel Builders relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Manuel Builders in Lafayette, LA; Youngsville, LA; Abbeville, LA; New Iberia, LA; Carencro, LA; Rayne, LA; Lake Charles, LA; Sulphur, LA; Iowa, LA; Maurice, LA; and 70 other cities in Louisiana.
In this report, Manuel Builders has published a summary of the customer feedback they've received since they joined GuildQuality in March 2014. In that time, 939 out of 1,498 customers (63%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2019.
If you are a Manuel Builders customer, and if Manuel Builders completed work for you after March of 2014 but you haven't yet received a survey, please let us know.
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