GuildQuality Customer Satisfaction Report

High customer satisfaction is key to the success of your business.

Learn which factors most directly impact customer satisfaction within the residential construction industry.

As a third-party customer satisfaction surveying company for home builders, remodelers, and contractors, we’ve spoken to over 1 million homeowners about what they value most when it comes to customer service.

This customer feedback is crucial to the success of the residential construction industry, which is why we’re conducting an extensive study (open to every home builder, remodeler, and contractor in the U.S. and Canada) to determine which factors most influence homeowner satisfaction across different regions, company sizes, and business types.

Register for our FREE 2017 Customer Satisfaction Report

Past reports

Last year, we partnered with Qualified Remodeler to compile their annual Customer Satisfaction Report. Click here to view the full report.

Why GuildQuality?

 Listen to your Customers

You’ll get unbiased, real-time feedback from homeowners to help you identify areas where your team excels and areas that may need improvement.

Promote your Quality

We give you the tools to promote your commitment to quality to prospective customers. All Guildmembers get a GuildQuality profile page and access to our social media integrations.

Work with the best

We’ve been surveying homeowners on behalf of residential construction professionals since 2003 and have conducted over 1 million customer satisfaction surveys to date.

“We started with the free trial and found the information super helpful with our quality control and getting honest responses from homeowners to help improve our business. We decided it was too valuable not to use.”

– Arocon Roofing and Construction