GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Windows & doors (330)
James Hardie (286)
Vinyl siding (11)
Entry doors (10)
Masonry or brick work (7)
Exterior painting (6)
Vinyl windows (4)
Exterior upgrades (3)
Replacement windows (3)
Driveways & sidewalks (2)
Exterior trim (2)
Gutter protection (2)
Screen porch (2)
Custom home (1)
Electrical service job (1)
New home (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Lakeside Exteriors relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Lakeside Exteriors in Chesterfield, MO; St Louis, MO; Ballwin, MO; St Charles, MO; Wildwood, MO; Kirkwood, MO; O'fallon, MO; Lake St Louis, MO; St Peters, MO; Glencoe, MO; and 88 other cities in Missouri and Illinois.
In this report, Lakeside Exteriors has published a summary of the customer feedback they've received since they joined GuildQuality in June 2010. In that time, 511 out of 803 customers (64%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2017.
Lakeside Exteriors surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Lakeside Exteriors customer, and if Lakeside Exteriors completed work for you after June of 2010 but you haven't yet received a survey, please let us know.
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