Insulated Wall Systems, Inc
Review by Jeff C.
Lawrenceville, GA, on Jul 26, 2019
They transformed my house from being one of the worst looking homes in the neighborhood, to being the best!
Insulated Wall Systems, Inc
Review by Margaret M.
Snellville, GA, on May 14, 2019
had had many bad experiences with contractors, but John made sure any problems were communicated to me and dealt with. There was a lot of structural water damage and I am so glad that they didn't just ignore it like I believe some other contractors have done. I had a new front door and large picture...
Insulated Wall Systems, Inc
Review by Mike M.
Lawrenceville, GA, on Mar 19, 2019
Great job and I highly recommend.
Insulated Wall Systems, Inc
Review by Rich W.
Lawrenceville, GA, on Jan 20, 2019
Insulated Wall Systems did a great job on my projects. The people are competent and fair. My project became complicated by 30 year old issues left hidden by the builder until we began working on the house. John and his people worked with us to deliver wonderful solutions that we are very happy with....
Insulated Wall Systems, Inc
Review by Sami N.
Sandy Springs, GA, on Jan 17, 2019
The whole team was outstanding. The experience was great from beginning to end. Clear explanations, great work, quick and painless.
Insulated Wall Systems, Inc
Review by Robert C.
Lawrenceville, GA, on Jan 16, 2019
John is professional and a gentlemen; easy to talk to, happy to answer questions, provides options, and pricing is fair and reasonable. The workers are also professional and clean up after themselves. I highly recommend Insulated Wall Systems and will certainly ask them to do additional work in the future.
Insulated Wall Systems, Inc
Review by Catrina C.
Johns Creek, GA, on Jan 09, 2019
Amazing experience! My house looks amazing!
Insulated Wall Systems, Inc
Review by Don M.
Lawrenceville, GA, on Jan 05, 2019
John was great in working with us and getting to know our needs. The deck met every bit of our expectations and more. It is very well built and looks fabulous. John's crew did a great job making sure everything was properly prepared before putting up the new siding. They brought any problems to our...
Insulated Wall Systems, Inc
Review by Kelley V.
Cumming, GA, on Oct 17, 2018
I couldn’t be happier with John and his crew. Very professional, fairly priced and extremely knowledgeable. Highly recommend.
Insulated Wall Systems, Inc
Review by John K.
Peachtree corners, GA, on Oct 17, 2018
We had a wonderful experience with John Tabor! His entire crew was a delight to have working on our home. We ran into a few issues with the way our original builder built our home and John always kept us informed and had solutions on how to fix the problems. We are glad we chose Insulated Wall System...
Insulated Wall Systems, Inc
Review by Pat D.
Suwanee, GA, on Oct 16, 2018
Insulated Wall Systems is a Class Act organization. John Tabor came out to my house and spent a considerable amount pf time analyzing the condition of the existing siding and what extra's that I wanted performed. I asked John to quote the project as replacing the siding with pre-primed James Hardie Products...
Insulated Wall Systems, Inc
Review by Mo A.
Marietta, GA, on Sep 14, 2018
John from IWS is hands down the best contractor I have ever worked with. He's very knowledgable of his craft and provides excellent customer service. The work gets DONE! His crews don't waste time and they don't disappear as I have experienced with contractors in the past. John did an excellent job with...
Insulated Wall Systems, Inc
Review by Chance M.
Canton, GA, on Aug 02, 2018
I would do the project 100 times over with the company. I would recommend them to anybody else. They were very professional.
Comment
stone mtn., GA on
May 24, 2018
Avoid this company at all costs. Will save you time , money and aggravation and you won't have to pay someone to do it over as he refuses to make good on the contract. Voids warranty by improper installation.
Comment on "Recognize Excellence"
stone mtn., GA on
May 24, 2018
Hell no
Comment on "Area For Improvement"
stone mtn., GA on
May 24, 2018
Do not follow manufactures guide lines for installation. Incompetent . Does not come to job site to review work.Does not follow contract agreement as to finishing project. Totally unsatisfactory.
Comment on "Area Of Satisfaction"
stone mtn., GA on
May 24, 2018
The Hardie Board siding is a good product if properly installed.
Comment on "Current Referrals"
stone mtn., GA on
May 24, 2018
My neighbor was going to use them until he saw what the contractor did to my house. The neighbor bought the materials himself and hired workers and did it for 1/3 of what I paid. $10,000.
Insulated Wall Systems, Inc
Review by Ray P.
stone mtn., GA, on May 24, 2018
Worst contractor I have ever dealt with, will not even install siding according to manufactures specs. Voids warranty by installing siding directly on the ground allowing termites, vermin and moisture to destroy the house. Does not leave 4inches of slab to ground as per building codes and manufacturers...
Response from Insulated Wall Systems, Inc
May 25, 2018
Mr. Petted is, unfortunately, one of those rare customers whose business I would rather not have had. I don't want to speculate about his motives because he often acted confused and forgetful about the work that was to be done even though it was very clearly spelled out in our contract. He is elderly, so I will give him the benefit of the doubt and assume that he is confused and not an outright liar, or much worse, as he has falsely accused me of being.
The problem we encountered with him on day one is a good example of how he operates. My siding crew had installed one wall of new ColorPlus siding on his home when he told them to stop work because the siding was the wrong color.
They called me, I checked the paperwork and assured them it was the right color, I called Mr. Petted and told him it was the color he chose but he was not convinced. I stopped what I was doing and drove to his home with the ColorPlus sample case that I had shown him just a few days earlier. I picked up a piece of siding that was being installed on his home and put it next to the Light Mist color he had selected in the sample case and showed that it was a perfect match.
Even though I had personally spent over 2 hours with him going over the color choices just a few days earlier where we discussed the fact that none of the ColorPlus choices matched the existing green paint on his home, he decided that the Light Mist was a nice color that would brighten up his home.
When he realized that the Light Mist siding we were installing was indeed the Light Mist color he had chosen and that Light Mist is what I specified in our contract, his response was "well it doesn't match
the green paint" but ok, go ahead and install it.
He praised the siding work as it went along and then as we were finishing the siding he said "what about the soffits, now they don't match the Light Mist color", of course, this is something that we had discussed at length, however, he acted as though he had no memory of that conversation. Then he started his trend of threating to write "the worst review of my company I had ever seen" unless I did something about it.
In an attempt to salvage what I realized had become a no win situation, I agreed to cap some of the fascia boards with aluminum for free and to install HardieSoffits at my cost so that the old paint color he did not like would be changed to new materials that he would not have to paint. Of course, there was
nothing in our contract about doing any of this work whatsoever.
This pattern repeated itself several more times before he finally appeared to be satisfied and happy with the work. Within a week he was calling to complain that the gutters were dirty and that mud had splashed on his new siding. He wanted me to tell him how to prevent mud from splashing on the siding and wanted me to pressure wash the gutters and the mud off the siding. Once again, I did this work for him at no charge all the while he had been threatening to "write the worst review of my company I had ever seen" if I did not yield to his demands.
A week later he was emailing me with a request to provide the name of a "Good Mexican landscaper", to which I did not reply. He made a number of other bizarre requests and statements such as:
"I know you think I am just an old man in a rundown part of town. I have won two Federal lawsuits against the V.A. were I represented myself, researched the law and appeared before 3 federal judges. I also won 6 appeals which I wrote myself. My last years at the V.A. I was a contract representative so I know more than you think a bout contracts. Which is why I have the means to fix this house. I have the time and the money to make things as hard on you as you are making on me"
He also wrote other things in his many emails that are too vulgar to publish.
All of this because he claimed there was still an "oil" stain somewhere on the siding and because he wanted some touch up paint he claimed I promised him. This has been going on for over two months since we completed the work and my belief is that it will never end no matter what we do for him.
My Petted seems to enjoy making threats, showing hostility, writing the worst reviews you have ever seen and doing whatever he can to continue a fight that was never warranted in the first place.
I feel sorry for Mr. Petted. I understand the old saying that "misery loves company", however, I am unwilling to join him, life is too short for such nonsense.
Finally, we did excellent work on his home and I would invite anyone to take a look at it. I have no doubt they would be impressed. Maybe he can show you the "oil" stain, I never saw it. And the most recent claim that we installed the siding into the ground, well, we didn't of course. He must have forgotten that he installed gravel around the home to prevent the mud from splashing on his siding. If he moves some of the gravel away, I'm sure he will be able to see his slab foundation again.
Insulated Wall Systems, Inc
Review by Jesse S.
Snellville, GA, on May 15, 2018
John is a great guy and easy to work with. He told me when I hired him that "We aren't always perfect, but, we'll make it right" and that is specifically why I hired him. We had a few hiccups, he made them right and I'm happy.