Hurst Design-Build-Remodeling is an award-winning full-service design/build firm specializing in home remodeling. Since 1997, Hurst has been helping clients throughout Northeast Ohio love their homes again. Founders Patrick and Daniel Hurst, along with their talented team, have become known for their dedication to the highest standards of customer service and craftsmanship and have been recognized by their peers as an industry leader.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Design build remodel (229)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Hurst Design Build Remodel relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Hurst Design Build Remodel in Strongsville, OH; Westlake, OH; Rocky River, OH; Parma, OH; Shaker Heights, OH; Hudson, OH; Medina, OH; Avon Lake, OH; Bay Village, OH; Seven Hills, OH; and 51 other cities in Ohio.
In this report, Hurst Design Build Remodel has published a summary of the customer feedback they've received since they joined GuildQuality in March 2014. In that time, 176 out of 225 customers (78%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2018.
Hurst Design Build Remodel surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Hurst Design Build Remodel customer, and if Hurst Design Build Remodel completed work for you after March of 2014 but you haven't yet received a survey, please let us know.
Thanks for letting us know that this comment may be inappropriate. A member of our team will review the comment.