Most helpful reviews & comments
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
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Comment on "Recognize Excellence"
Flowery Branch, GA on
Sep 10, 2018
I would like to recognize Danny, Mike, Rachel, Mary Ellen, Barbara, and Jason.
Comment on "Recognize Excellence"
Flowery Branch, GA on
Aug 16, 2018
Mike Smith and his team are exceptional. They are extremely responsive and have great customer service!! Truly a pleasure to work with.
Comment on "Customer Suggestion"
Flowery Branch, GA on
Aug 16, 2018
Keep doing what you are doing!!
Harcrest Homes, LLC
Review by Matt S.
Flowery Branch, GA, on Jul 06, 2018
Buyer beware. Customer services is deplorable and not responsive. Took a year to get minor things taker care of. Materials used were of poor quality and craftsmanship was terrible. Once you sign the closing papers you will have an extremely difficult time getting anything taken care of.
Harcrest Homes, LLC
Review by Tanya Z.
Cumming, GA, on Jun 05, 2018
Mike Smith was fantastic to work with on design revisions and the entire building process of my semi-custom home on my existing lake lot. Mike was able to adjust the existing floorplan to fit my needs, and made sure the entire build process stayed on-schedule and materials were of the expected high quality....
Harcrest Homes, LLC
Review by Robert W.
Flowery Branch, GA, on May 30, 2018
Great builder, enjoyed working with them.
Harcrest Homes, LLC
Review by Tracy M.
Flowery Branch, GA, on Jan 17, 2018
Harcrest built us a beautiful home with a lot of customizations. At times the building process can be difficult, but overall it was a good experience. Mike, Danny, and Rachel are a great team and were always respectful and focused on the end goal-to make sure we were happy with our new home, which we are.
Harcrest Homes, LLC
Review by Norman L.
Flowery Branch, GA, on Oct 23, 2017
Harcrest Homes is an exceptional home builder . . . the entire process was very smooth, and the entire staff is very accommodating and professional. They have built us a wonderful home, and we couldn't be more pleased.
Harcrest Homes, LLC
Review by Chris W.
Flowery Branch, GA, on Feb 13, 2017
They gave us personalized attention. The product is a quality, custom home with wonderful craftsmanship.
Harcrest Homes, LLC
Review by Errin H.
Flowery Branch, GA, on Dec 13, 2016
It was a wonderful experience and Harcrest Homes built a great house!
Harcrest Homes, LLC
Review by T.M.K.
Hoschton, GA, on Nov 24, 2016
We are extremely pleased with Harcrest Homes. They are an honest organization and we love our home. If we build again, we would definitely use Harcrest Homes. They go over and beyond in caring about their customers.
Harcrest Homes, LLC
Review by Ron M.
Flowery Branch, GA, on Sep 12, 2016
The owner Mike Smith is honest. It is a straight up honest company to deal with.
Harcrest Homes, LLC
Review by Andrea S.
Hoschton, GA, on Feb 07, 2016
Everyone at Harcrest was so nice and went above and beyond to make us happy and comfortable with our home.
Harcrest Homes, LLC
Review by Ken O.
Flowery Branch, GA, on Aug 28, 2015
I would recommend them to anybody wanting to build a home. I wouldn't choose anyone other than Harcrest Homes. They are organized and very professional, and they did quality work.
Comment on "Recognize Excellence"
Buford, GA on
May 05, 2015
Mike Smith, Danny, and Maryellen were all incredible to work with. You made us feel as important as family and helped our home selection and buying process be seamless. We love our home and are so grateful for your attention to quality, detail, and service. Thank you!
Harcrest Homes, LLC
Review by Shanon S.
Buford, GA, on May 05, 2015
Harcrest Homes is a fantastic home builder to work with. After spending one year in our beautiful home we are so grateful for their quality, craftsmanship, and customer service. You will not find a better builder anywhere in the State!
Comment on "Recognize Excellence"
Buford, GA on
Nov 03, 2014
I want to recognize Danny Childress for outstanding customer services. I found him very professional, humble, and organized person, very responsive to any small or big issue and goes out of the way to resolve isues and satisfy customers.Also want to recognize Merryellin for her professional ehics and...
Harcrest Homes, LLC
Review by Shafi Q.
Buford, GA, on Nov 03, 2014
Harcrest not only stands by their commitments but goes extra mile to keep their customers happy and satisfied. Main tains high professional standards in terms of work ethics and customer services.
Harcrest Homes, LLC
Review by Ken O.
Flowery Branch, GA, on Oct 27, 2014
We had the best experience with Harcrest Homes. Every need, want and dream was addressed. Our experience, professional, attentive and customer services at it's best!
Harcrest Homes, LLC
Review by Robert S.
Buford, GA, on Jul 26, 2014
Going into building a home is universally known to be a horrific experience but not with the great team at Harcrest Homes. If you are building, adding or remodeling you would be doing yourself a disservice if you didn't use Harcrest. They are a friendly, knowledgeable team that delivers a great value....
Recent activity
9/15/18
Harcrest Homes, LLC received feedback from a customer in Flowery Branch, GA.
9/10/18
Harcrest Homes, LLC received feedback from a customer in Flowery Branch, GA.
9/05/18
Harcrest Homes, LLC received feedback from a customer in Flowery Branch, GA.
8/16/18
Harcrest Homes, LLC received feedback from a customer in Flowery Branch, GA.
7/30/18
Harcrest Homes, LLC received feedback from a customer in Flowery Branch, GA.
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